Customer Service Event Coordinator

Zayden Lange **** *th St, Greeley, CO

*****

605-***-****

***********@*****.***

EXPERIENCE

Alamo Drafthouse, Littleton CO — Server

720-***-****) Length of service Apr 2022 - Jan 2024

● Greeted guests and provided menus.

● Provided excellent customer service to ensure satisfaction.

● Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

● Took orders from customers accurately and in a timely manner.

● Monitored dining room for cleanliness and proper set-up at all times.

● Responded efficiently to guest inquiries and complaints in a professional manner.

● Stayed informed about daily specials, new menu items, and promotions.

● Liquor and Wine Knowledge

Austin’s American Grill, Greeley CO — Host/Expo/Runner/Dish

970-***-****) Length of service Feb 2024 - December 2024 Active

● Greeted guests at the door and took them to their tables.

● Took reservations over the phone and inputed them into our system.

● Bussed tables in a timely fashion.

● Ran food to designated tables.

● Expo the line and made sure all dishes came out looking up to par with sides. Communicated when needing a runner.

● Dishwasher with high volumes of plates,glasses and much more.

● Food and drink knlowege with weekly specials.

Main Event, Highlands Ranch CO — Event coordinator

303-***-****) Length of service Nov 2021 - March 2022

● Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.

● Coordinated with internal teams to ensure timely delivery of products and services for events.

● Monitored budgeting process for each event to ensure cost efficiency.

● Developed event themes and concepts to ensure successful execution of events.

SKILLS

Sales Expertise

Guest Engagement

High Volume Dining

Menu Memorization

Sales Techniques

Liquor, Wine, and Food

Service

Technology

Branding

Stressful Situations

Suggestive Selling

Communication

Supply Stocking

Team Leader

LANGUAGES

English

● Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.

● Collaborated with clients to identify their goals and expectations from the event.

EDUCATION

Mountain Vista High School, Highlands Ranch

Graduated May 2021 with a diploma

Enrolled at Aims Community College, Greeley

Contact this candidate