Customer Service Assistant Manager
Resume:
Ryann D Jones
513-***-**** ********@*****.***
SUMMARY
Experienced worker in customer service and food management. I’m familiar with temperatures and maintaining a temperature log. I also have knowledge on food borne illnesses. Under my love for food I’ve always had an interest in building and arts &crafts. I take pride in my work and I am able to adjust to work quickly and efficiently. HIGHLIGHT OF SKILLS
ServSafe
OSHA 10 hour construction Safety
and Health
CPR
Self propelled work platforms
(Bobcat)
Lead Certification
Hand tools and Power tools
Quality control
Care and safety standards
PROFESSIONAL EXPERIENCE
Assistant manager
Marcos Pizza, Crescent Springs, KY 2016 - 2017
Perform cash management responsibilities and ensures compliance by colleagues.
Ensures all procedures all followed associated with the opening and closing of the restaurant.
Serves customers correct, complete orders, within service time goals according to customer service standards.
Assistant Manager 2014 - 2017
Wesley Community service, Cincinnati, OH
Data entry/ordering and purchasing responsibilities.
Following departmental operating procedures relating to recipes, menus, and safe handling guidelines.
Assign job duties and assist associates in the performance as needed. Kitchen Manager 2013 - 2014
Chipotle, Newport, KY
Works productively and supervises colleagues to ensure they perform their job responsibilities.
Monitoring food waste and inventory levels and resolving food quality issues.
Training and developing crew members to be future kitchen managers. Volunteer service 2010 - 2012
The Brighton center, Newport, KY
Sort clothing donations and assist with restocking the Clothing Closet thrift store
Sort food donations and stock our Choice Food Pantry.
Distribute food through our USDA Commodity program. Shift Manager 2003 – 2009
White Castle, Newport, KY
Ensures food safety and quality of food as well as customer satisfaction
Managed invoices and receipts for all stock; conducted the financial report at the end of each day.
Supervised and trained employees using approved systems and company policies.
EDUCATION & TRAINING
Blueprint for Success Construction Pre-apprentice, Cincinnati, OH 2017-present Gateway Community College- Medical Coding, Covington Ky (30 semester hrs) 2010-2011
Adult learning Center – GED, Newport, KY 2009-2010 References
Stacey Rogge
Kitchen manager
Wesley Community Service
2091 Radcliff dr. Cint, OH 45205
Ronita Smith
Work associate
Wesley community Service
2091 radcliff dr. Cinti, OH
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