Technical Specialist Los Angeles

Michael Yazdanian

Professional Summary:

Michael is a Technical Specialist with over 20 years of IT experience, providing Enterprise Management Systems Solutions and Services from the beginning stage to obtaining business requirement Assessment/Definitions, Strategic Consulting/Directions, Architecture/Design, Specifications/Configurations, through Development, Testing, Implementation/Integration, user acceptance testing (QA), Deployment/Delivery and post production validation services. He has a specific focus on HP NNMi/BSM/OMi/uCMDB/UD/iMC/OpsBridge/OBR/ITOM,Redhat OCP, Solarwind. OpsRamp, Nutanix NCP & Solarwind NPM/NCM/SCM/SAM -PAAS/SAAS- platforms that aligns technologies with business requirements in support of the client mission. Recent work experiences include:

Responsible for the architecture, design, development, integrations, dashboarding, testing, implementing and documenting of Enterprise Management System (EMS) solutions.

Integration/configuration of components: (uCMDB/CM/RTSM/UD, OpsB/OMi/BSMC, OBR, OMU/W, OO, NNMi, SiS, SCOM, OEM, Nagios, Tivoli, Solarwind, AppDymamics, Dynatrace, Splunk, LDAP, iMC, vPV, BVD, SM, Ansible, SNOW and Remedy) in a multiplatform environment, all reconciling/correlating and reporting to OpsBridge Event Console

(OMi/OpsB) as well as integrating to ITSM platforms bi-directionally (CLIP). Education:

California State University (CSULA), Los Angeles, CA

B.S. in IT, 1983

Certification in Business Information Systems Programming, 1986 Associations & Certifications:

Certified OpenView Consultant (STAR), HP

Certified OpenView Accredited Integration Specialist (AIS, ExpertONE), HP

Certified Enterprise System Engineer (Solaris-ASE), SUN

Certified Fabric Professional (BCFP), Brocade

Redhat/AIX Administration, IBM/Redhat

SCO Open Server Engineer, SCO

NT/2K3/2K8 Administration, Microsoft

Database Administration, ORACLE

Netscape Suite spot Server (SUN-iPlanet) Administration, SUN

Enterprise Management Solutions (CEMS - Cisco Works/View), CISCO

Usenix, SAGE, UniForum, HP OpenView Forum

Professional Experience:

Remotepoint, Inc., Los Angeles CA 01/06 - Present

HPOV/BSM/OpsB Solution Architect (Enterprise Monitoring/Services Management Strategy)

Responsible for providing architectural blueprints, design leadership, guidance and assistance in automation, solution implementation and applying the architecture to oversee the integration process for the projects.

https://www.linkedin.com/in/remotepointinc/

PG&E, CA 01/20 – 09/20

MF OBM/APM/BSM- Solutions Architecture/ Implementation Enterprise Monitoring Upgrade / Deployment (SiteScope, BSM, uCMDB, OBM/APM, SCOM, OEM, BMC/Remedy)

Responsible for platform upgrade solution architecture, design, integration, deployment strategy, and delivery of the following services:

BSM -> OBM/APM upgrade, application discovery and mapping, gap analysis, solution planning/design, mapping of business requirements -> technical requirements, connector integrations, implementation/deployment configuration and documentation. CVS Healthcare, AZ 06/18 – 03/ 19

MF Omi/BSM Solutions Architecture/ Implementation

Enterprise Monitoring Deployment (SiteScope, BSM, OMi, Splunk, XMatters, Solarwind) Responsible for solutions architecture/ integration and delivery of the following services:

Composite application monitoring, gap analysis, solution design, technical requirements, systems integration, build configuration, implementation/deployment configuration and documentation.

Ameren, St. Louis MO 09/16 – 03/17

HP OV/OM/OMi/NNMi Solutions Architecture/Implementation Project: Enterprise Monitoring Migration/Deployment (OML->OMi,NNMi/OpsBridge/OpsC v10.x)

Responsible for solutions architecture/integration and delivery of the following services:

Conduct requirements sessions and create requirements/gap analysis documents

Design an integrated Migration solution, including 3rd Party/REST Web Services Monitoring - REST End points (Omi REST API Interface)

Enhancement of enterprise monitoring tools suites, Integration between tool suites and third party (Command Center) enterprise solutions. Upgrade to appropriate product components/versions (Omi, NNMi,SCOM, OEM, Solarwind, Ucmdb)

Tune solution and configure for escalations( SNOW), optimal process and operations J9 Tehnologies, Remote NY 06/16 - 09/16

HP OV/BSM/J9 Accelerators Solutions Architecture/Implementation Project: Enterprise Monitoring Deployment (BSM/OMI J9 Accelerator Integrations v9.2.x, v10.x)

Responsible for solutions architecture/integration and delivery of the following services:

AppDynamics (E&Y) and Aternity (CVS) solution design, technical specification for custom development/systems integration requirement, implementation and documentation. Solutions Architecture components installation and configurations:

• HP BSM/OMi Connector (Events, Performance metrics, Application topology)

• J9 Accelerator for AppDynamics/Aternity/Dynatrace

• J9 Developed Policies for HP BSM/OMi Connector

• J9 Developed Management Packs/Views for HP BSM/OMi COX Communications, Atlanta GA 01/16 - 06/16

HPOV/NNMi Solutions Architecture/Training/Implementation Project: Enterprise Network Monitoring Deployment (NNMi v10.x, OMi v9.x)

Responsible for reviewing the current NMS environment, reporting requirements and experience to date with NNMi, developed training material and provided training workshop (Regional Network Engineers and Data Center Manager/Operators). Design/Implementation/Tailoring of the following services:

Enterprise Network Fault and Performance (iSPI) Management Migration. Customer deliverables include NNMi distributed Installation/Configuration (RNM with GNNM), tailoring, integrations (OMi, LDAP/Remedy, NA, Cisco, Juniper). Dallas Independent School District, DISD, Dallas TX 10/13 - 09/15 HP IMC Solutions Architecture/Implementation

Project: Enterprise Monitoring Deployment (IMC – Intelligent Management center v7.x)

Responsible for architecture/design and implementation of the following services:

Unified Enterprise Network Fault, Performance and Configuration Management/ Automations. Customer deliverables included iMC distributed Installation/Configuration, tailoring, integrations (LDAP/Remedy, Cisco, HP), based on DISD’s constituents and use case development.

California Technology Agency, OTech, Sacramento CA 04/12 - 09/13 HPOV/BSM Solutions Architecture/Implementation

Project: Enterprise Monitoring Deployment (uCMDB/BSM 9.x OMU/NNMi 9.x, Solarwind)

Provided Strategic Consulting/Directions and Enterprise Monitoring Requirement Assessments.

Customer deliverables included BSM Installation, Configuration, Design & deployment, detailed use case development, architecture development/diagramming.

Components installed, configured and integrated: (BSMC, uCMDB/RTSM, OMi, OMU, OO, NNMi, SCOM, LDAP and DDM/Remedy, Atrium, Seamless Data Pump - ETL) in a multiplatform environment, all reporting to BSM Event Console (OMi). Trizetto, Denver CO 06/11 - 12/11

HPOV/BSM Solutions Architecture/Implementation

Project: Enterprise Monitoring Deployment (uCMDB/BSM 9.x – NNMi 9.x)

Provided Strategic Consulting/Directions and Enterprise Monitoring Requirement Assessments.

Customer deliverables included BSM Installation, Configuration, Design & deployment.

Components configured and integrated: (RUM, BPM, Sitescope, OM/NNMi, OO, uCMDB/RTSM) in a multiplatform environment, all reporting to BSM Event Console

(OMi).

DirecTV Corporation, Los Angeles CA 07/10 - 05/11

HPOV/BSM Solutions Architecture/Implementation

Project: Enterprise Monitoring Deployment (NNMi/OMU 8.x, BAC 8.x)

Responsible for enterprise integration issues with BAC/OM environment.

Deployed EUM/RUM/BPM configurations and Alert/Event Integrations: OMU/OMW, NNMi, BAC/uCMDB/DDM, RUM/BPM and Diagnostics.

Valero Energy Corporation, San Antonio TX 07/09 - 06/10 HPOV Solutions Architecture/Implementation

Project: Enterprise Monitoring Deployment (OMW/NNMi 8.x, NA 7.x)

Provided project scope, and other constraints to build/deploy the enterprise migration/integration plan that delivers the objectives

Effectively communicated project expectations to team members and stakeholders in a timely and clear fashion.

Estimated the resources and participants needed to achieve specific project goals.

Identified and resolved issues and conflicts within the project team. Identified and managed project dependencies and critical path.

Conducted project post mortems and provided recommendations report in order to identify successful and unsuccessful project elements (OMU/OMW, NNMi, NA, MOM, SAP, SCOM,, NetScout, GridControl).

Capital Group Companies, Irvine CA 09/08 - 06/09

HPOV Solutions Architecture/Implementation

Project: Enterprise Performance Monitoring Upgrade (OMU/OVPA, OVPM)

Provided Capacity Management/Performance Monitoring Requirement Assessments,

Planning/Testing and Server inventory process for monitoring (OVOU 8.x/OVPA 4.7/OVPM/OVR).

Customer deliverables included OVPA/OVOU agent upgrade (500+ PA- RISC/Solaris/Zones), configuration and deployment automation in a multiplatform environment and documentation.

Delta Dental, Sacramento CA 03/08 - 08/08

HPOV Solutions Architecture/Implementation

Project: Enterprise Monitoring Deployment (OMU 8.x)

Provided Strategic Consulting/Directions and Enterprise Monitoring Requirement Assessments (OVOU/NNM/OVPI).

Customer deliverables included OVOU 8.x (Itanium) Server/SSL certification configuration, agent automation and deployment on 300+ HTTPS Agents/Policies in a multiplatform (Solaris/Zones/Itanium) environment and documentation. MacroVision Corporation, San Jose CA 03/08 - 04/08 HPOV Solutions Architecture/Implementation

Project: Enterprise Monitoring (POC) Deployment

Provided A POC Enterprise Monitoring Solution demonstration (Pilot), based on Macrovision’s goals and requirements.

The following HPOV products were installed, configured, deployed and integrated - NNM 7.5, OVOW 7.5, and SiteScope/OVO integration and documentation. Sanofi-Aventis Corporation, Bridgewater NJ 09/06 - 06/07 HPOV Solutions Architecture/Implementation

Project: Enterprise Monitoring Deployment (OMU 8.x)

Provided Strategic Consulting/Directions; Enterprise Monitoring Solution design based on Sanofi-Aventis goals and requirements.

The following HPOV/NetIQ products were installed, configured, deployed and integrated/QA - NNM 7.5 (100+ Cisco devices - Fault Alarms correlated and forwarded to OVO console), OVOU 8.x/MOM (HTTPS Message Forwarding from multiple locations), NetIQ AppManager 6.x (installed and configured Server and 600+ Unix/Wintel/agents & Policies) reported on system resources.

Performed KS customization for the Unix/EXCHANGE/CIM environment). NetIQ Integration Connector implementation and configuration to convert and forward messages to OVOU console. Wrote, tested and implemented customized code (UNIX Shell/Sendmail/AD) to forward correlated OVO (Network/System Events - Email/Pager) alerts to appropriate resources on call. (Operations workflows & Documentations) Altera Corporation, San Jose CA 06/06 - 08/06

HPOV Solutions Architecture/Implementation

Project: Enterprise Monitoring (POC) Deployment

Provided A POC (Proof of Concept) Enterprise Monitoring Solution demonstration (Pilot), based on Altera’s goals and requirements.

The following HPOV/Tidal products were installed, configured, deployed and integrated - NNM 7.5, OVOW 7.5, OVPI 5.1, OVIS 6.2, SIP 3.2 and Tidal Horizon/Tidal Transaction Analyzer (SAP Monitoring Integration).

Hitachi Data Systems, San Jose CA 03/06 - 05/06

HPOV Solutions Architecture/Implementation

Project: Enterprise Monitoring Deployment (OMU 8.x, NNM/OVPI)

Provided strategic consulting/directions and rapid project revitalization services including: assessments, solutions design, installation, and implementation and integration/QA services on the following HPOV products - OVOU 8.24, OVPI 5.1 on Solaris/Remote Oracle DBs, NNM AE 7.5, Radia 4.2, SD 4.5 and RAMS 3.7). Adobe, Inc., San Jose CA 09/05 - 02/06

HPOV Solutions Architecture/Implementation

Project: Enterprise Monitoring Deployment (SAP/CRM/SLA)

Provided assessments, solutions design, implementation and integration/testing services. Installed, configured and integrated HP OVOU 8.10, NNM 7.5, OVIS 6.1 and OVOU SAP SPI 9.1 (Remote Oracle DB), BMC Patrol, OVOU OSSPI in a Solaris/Win based environment.

Customer deliverables included monitoring of SAP-R3 ERP/CRM Production System and related network devices Cisco).

Also was involved in monitoring of required business transactions (BPM), design and deployment of SAP SPI based on Adobe’s constituents and requirements.

Key integration/QA services included OVO/SN/OVIS, NNM, SAP-Basis & SPI and SAP- R3 CCMS alert monitoring.

Yahoo!, Inc., Pasadena CA 03/05 - 08/05

HPOV Solutions Architecture/Implementation

Project: Distributed Enterprise Monitoring Deployment/Integration (OMU 8.x, OVPI/NNM 7.5)

Provided assessments, solutions design and implementation services in HP OVOU 7.10/MoM, NNM 7.5 (DIM), OVOW 7.5, OVPI 5.1 (Oracle) and Remedy integration in a distributed environment.

Some key management objectives and deliverables included Global discovery and topology design/deployment in a multi-location environment (DIM/MOM), SNMP Thresholding, OVPI Cisco device resources/interface reporting configuration and Cisco Syslog event template/policy design/deployment.

SBC Communications, San Ramon CA 02/04 - 02/05

Senior OpenView Engineer

Project: OVPI Migration & Deployment (OVPI/NNM)

A member in HP OpenView Performance Insight OVPI Migration/Upgrade project team. Customer Deliverables:

Installation, configuration, and maintenance of application data collection processes using SUN UNIX based systems and tools.

Configuration and maintenance of graphical user interface, report generation/customization, performance tuning and optimization of Sybase database.

Configured and maintained device probes; scheduled and validated data collection rollups, performed Move/Add/Change/QA activity for users and devices, OVPI Backup, restore, disaster recovery preparation, threshold monitoring configurations and integration into NNM.

Report Packs configured: Cisco device resource & interface, ATM and frame relay. Syncor International, Los Angeles CA 05/02 - 12/02 HPOV Solutions Architecture/Implementation

Project: SAN Backup Design & Deployment (OmniBack)

Provided a complete SAN (Brocade) backup solution.

Used Brocade Fabric switches, HPOV OmnibackII (HP-UX) and a Qualstar Robotic Tape Library to accomplish this task. Syncor was also shown each step of this process, and documentation of how this technology works, and how to operate the system.

A successful presentation of a production system (Backup/Restore) was delivered upon completion.

PacifiCare Healthcare, Los Angeles CA 01/02 - 04/02 HPOV Solutions Architecture/Implementation– Logical Networks Project: NNM Design & Deployment (NNM)

Provided strategic consulting/directions, (NNM 6.x/Solaris) project guidelines

(assessment, solutions design, Implementation, testing, documentation and operations training), based on PacifiCare’s requirements, methodology and constituents. Voice Stream Wireless, Seattle, WA 10/01 - 12/01

HPOV Solutions Architecture/Implementation– Logical Networks Project: OpenView Documentation & Recommendations (ITO)

Provided assessment and documentation services for existing configuration of HP OpenView - ITO/NNM management environment.

Assisted in troubleshooting existing problems and resolution and distributed design methodology (MOM) and recommendations.

Kinko’s, CA 08/01 - 10/01

HPOV Solutions Architecture/Implementation

GoTo.com, CA 06/01 - 08/01

HPOV Solutions Architecture/Implementation- Sprint Paranet Clear Data Corporation, AZ 04/01 - 06/01

Senior UNIX System Engineer - Sprint Paranet

Ernest & Young, NJ 09/00 - 04/01

HPOV Solutions Architecture/Implementation- Sprint Paranet Honeywell, CA 01/00 - 08/00

Senior UNIX System Engineer - Sprint Paranet

Catholic Healthcare West, CA 1997 - 1999

Senior Unix/HPOV System Engineer

Cast & Crew, CA 1994 - 1996

Senior UNIX System Engineer

Advanced Systems, CA 1990 - 1994

Chief Systems Architect

Perrier Group of America 1988 - 1990

Senior Financial Analyst/Programming Consultant

Technical Skills/Training:

HP Software Solutions University (HPSSU)

OV-NNM (Network Node Manager 5.x-10i)

NNM-Correlation Composer (NNM 6.x-10.x)

NNM-Extended Topology 2.x (VLANs, HSRP & OSPF Network SPIs)

NNM Implementation/Integrations/Automation workshop

OVPI (Performance Insight 4.x,5.x)

OV-OMU (Operations Manager Unix/Linux 4.x-9.x)

OV-OMW (Operation Manager Windows 7.x-9.x)

OV-MeasureWare & EPC (PA/CODA)

OV-ISA (Integrated Services Assurance)

OV-ECS (Event Correlation Services/Designer 3.x)

OV-IS (Internet Services 5.x, 6.x)

OV-TA (Transaction Analyzer)

OV-SN (Service Navigator/VP)

OV-PM (Performance Manager)

OV-SIP (System Information Portal 3.x)

OV-SOA (Service Oriented Architecture 2.x)

OV-CM (Radia 4.x,5.x)

OV-D (Dashboard 2.x)

OV-SAM (Storage Area Manager 3.x)

OV-DP (Data Protector 4.x)

OV-SPIs (DB/OS/Web/Remedy & SAP)

HP-DDMi (Enterprise Discovery/Inventory 7.x-10.x)

HP-SA/NA (Server/Network Automation 9.x-Opsware)

HP-SiS (SiteScope 8.x-12.x)

HP-BAC (Business Availability Center 7.x, 8.x)

HP-AM (Application Mapping 6.x - uCMDB/DDM 7.x-10.x)

HP-CCM (Change Control Manager 3.x)

HP-DDMA (Dependency Mapping Automation)

HP-DMA (Data Base and Middle Ware Automation)

HP-SM (Service Manager SM710 Implementation Essentials Boot Camp)

HP-SM (Service Manager SM710 Implementation Advanced Boot Camp)

HP-uCMDB (uCMDB 7.x-10.x Implementation Boot Camp)

HP-BAC (BAC 8.x Implementation Boot Camp)

HP-BSM (BSM 9.x Implementation Boot Camp)

HP-OMi (Operations Manageri OMi 8.x-10.x)

HP-OO (HP Operations Orchestration 9.x Implementation Boot Camp)

HP-CMS (CMS 9.x Implementation Boot Camp)

HP-CSA (CSA 3.x Implementation Boot Camp)

HP-CSA4M (CSA4Matrix 2012 Implementation Boot Camp)

HP-Diagnostics (Diag. 8.x,9.x Implementation Boot Camp)

HP-Intelligent Management Center/BYOD (iMc 5/7.x Implementation Boot Camp)

HP-Service Health Reporter (SHR 9.x) & vPV v2.20

J9 Accelerators for Dynatrace/AppDymanics and Aternity (APM) SUN Educational Services

Solaris system admin. 1 & 2

System performance management

Network admin. 1 & 2

Network and system security-FW-1

Veritas volume manager

HA solution (SUN Clusters)

E10K Star Fire & Sun Fire admin.

Oracle Educational Services

Data Base Administration

DB Back-up/Recovery

IBM Educational Services

AIX Administration 1&2

Microsoft Educational Services

NT/2K/2K3 Administration

Netscape/SUN Educational Services

NS Suite spot Server (SUN-iPlanet) Administration SCO VAR Training Services

Open Server Administration

CISCO VAR Training Services

IOS Installation & Configuration

Brocade Communications

Fabric Design and Configurations

Ascolta/Sprint Training Company

Cisco Works/View

Solarwinds Academy

Solarwinds NPM, SCM,S AM

UNIX Systems and Application Technology:

SUN Solaris 2.x, SCO UNIX 5.X, AIX 4/5.X, HPUX 11.x and Itanium 11.3x, Sequent PTX 4.x, RedHat, Docker, Kube, Nagios, Puppet, Netscape Suite spot Servers (SUN iplanet), Java, XML, TCP/IP, Shell/Perl Scripts, Cron, Sendmail/DNS/NIS/UUCP/SSH,SNMP, Kubernetes/Dockers, Checkpoint FIREWALL, Veritas Volume Manager and Clusters (Jumpstart/Ignite), Oracle, CISCO Works/View, SolarWind, MRTG, Qualstar Robotic Tape Library, HP OpenView BSM/OpsBrigde Suite, uCMDB/DDM/UD, Performance Tools (BAC, PA/Glance, Performance Manager), Brocade Fabric Switches, SUN T3000 and Sparc Storage Arrays, Legato NetWorker, Omni Back-II Network/SAN backup applications, AWS, Azure, GCP, Calico, Openshift, Remedy. DOS/Windows Applications:

DOS 5 and 6, Windows NT/2003/2008, Citrix, WebEx, Visio, MS Office, Net Manage and Exceed

(X Windows clients), PowerShell, Solarwind, SCOM, NetIQ AppManager, SiteScope, BAC, OMW, VB Scripts, VMware, Lotus Notes, Word Perfect, PC-NFS, MS-IIS, Apache/Tomcat, ProComm/Crosstalk.

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