Risk Manager Customer Service
Resume:
Linda Hughes **************@*****.***
Experienced Unit Risk Manager and Case
Lockhart, TX
Manager Seeking New Opportunities
A dedicated professional with a background in law, risk
management, and healthcare. Seeking to leverage my
skills and experience in a new role. Committed to
ensuring safety, managing risks, and providing excellent
service.
Work Experience
Unit Risk Manager
Texas Department of Criminal Justice - Travis
July 2018 - February 2023
- As a Unit Risk Manager and Sergeant of Corrections Officers, I ensured a safe and secure environment. - Conducted
regular safety inspections, managed chemical programs, and provided safety training. - Oversaw sanitation of the
facility, ensuring compliance with health and safety regulations.
Unit Law Librarian; Assistant
Texas Department of Criminal Justice - Travis
August 2009 - June 2018 • Lockhart, TX
- Managed and approved budget expenditures, ensuring goals and objectives were met within the allocated budget. -
Acted as a liaison between clients and local resources, providing excellent customer service. - Monitored and
maintained records, ensuring accuracy and confidentiality.
Direct Care Staff, Group Home Manager, Case Manager
Edu care
June 1993 - August 2009
- Conducted clinical evaluations, including mental health evaluations and interventions. - Determined client eligibility
for long or short term social services. - Coordinated services and maintained documentation, ensuring client needs
were met and records were accurate.
Education
Master's Degree in Psychology Behavioral Science
July 2017
Master's Degree in Psychology Behavioral Science
Bachelor's Degree in Healthcare Administration
July 2014
- Earned a Bachelor's Degree in Healthcare Administration, gaining knowledge in healthcare systems, management,
and policy.
University of Phoenix
Associate of Arts Business
March 2012
- Completed an Associate of Arts in Business, developing skills in business management, finance, and marketing.
Licenses and Certifications
None of the above
Skills
Customer Service Law Case Management Service Coordination Documentation
Budget Management Safety Inspections Risk Management Healthcare Administration
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