Customer Service Representative
Resume:
RaQuan Burner
Warner Robins, GA *****
**************@*****.***
Work Experience
Customer Relations Specialist
Sun West Mortgage Company-Remote
January 2024 to Present
Making outbound calls and transferring customers to the correct real estate agent Customer Service Representative
Bojangles' Restaurants, Inc-Warner Robins, GA
October 2021 to January 2024
Take the money from customers, pack food in the bags and occasionally cook food. Sales professional
Red Ventures-Warner Robins, GA
July 2021 to October 2021
Sale customer internet tv and phone connections. I also try to get them transferred over to an ADT security representative
Customer Service Representative
Burger King-Warner Robins, GA
February 2021 to October 2021
Take the money from customers and wash dishes
Crew Member
Marco's Pizza-Perry, GA
August 2020 to October 2021
I took the customers orders, sliced pizzas, and sometimes even helped make pizzas. General Laborer
Perdue Farms, Inc.-Perry, GA
October 2020 to February 2021
I separate the the good chicken filets and nuggets from the bad chicken filets and nuggets. Sales Associate
Rent to Own Services-Warner Robins, GA
May 2020 to July 2020
I worked as a team member and helped link customers with credit agencies, so they could begin the process of purchasing a home.
Cook
Zaxby's
October 2017 to November 2017
Warner Robins
Worked the grill, char station, and deep fryer area at the same time Prepared Chicken tenders and wings
Prepared the plates for the To-Go and Dine in area Education
Still enrolled in Business
Southern New Hampshire University - Remote
January 2023 to Present
High School Diploma
Crawford County High School - Roberta, GA
2016
Skills
• Kitchen Experience
• Customer service
• Negotiation
• Communication skills
• Computer skills
• Phone etiquette
• Food Service
• Cash handling
• Product demos
• Sales
• Microsoft Office
• Factory
• CRM software
• Business development
• Account management
• Organizational skills
• Time management
• Outside sales
• Data entry
• B2B sales
• Analysis skills
• Microsoft Outlook
• Organizational skills
• Negotiation
• Time management
• Editing
• Organizational skills
• Adobe Photoshop
• Cold calling
• Manufacturing
Certifications and Licenses
Driver's License
Assessments
Project timeline management — Proficient
May 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Working with MS Word documents — Proficient
January 2024
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Recruiting — Proficient
July 2024
Managing the candidate sourcing and selection process Full results: Proficient
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Outside sales — Proficient
June 2024
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Medical terminology — Proficient
November 2023
Understanding and using medical terminology
Full results: Proficient
Written communication — Proficient
April 2024
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Management & leadership skills: Impact & influence — Proficient September 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Sales skills — Proficient
December 2020
Influencing and negotiating with customers
Full results: Proficient
Business math — Proficient
February 2024
Using basic math to solve problems in a business context Full results: Proficient
Work motivation — Proficient
August 2020
Level of motivation and discipline applied toward work Full results: Proficient
Inside sales — Proficient
April 2024
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Social media — Proficient
December 2023
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Filing & organization — Proficient
August 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Food safety — Proficient
June 2022
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Home health aide skills — Proficient
November 2023
Providing care to patients in a home setting
Full results: Proficient
Customer service — Proficient
December 2023
Identifying and resolving common customer issues
Full results: Proficient
Food service fit: Crew member — Proficient
May 2024
Measures the traits that are important for successful food service crew members Full results: Proficient
Retail customer service — Proficient
January 2024
Responding to customer situations in a retail setting Full results: Proficient
Sales skills — Proficient
July 2021
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Proficient
February 2022
Responding to customer situations in a retail setting Full results: Proficient
Food service: Customer situations — Proficient
May 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work motivation — Proficient
September 2021
Level of motivation and discipline applied toward work Full results: Proficient
Administrative assistant/receptionist — Proficient September 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Mechanical knowledge — Proficient
December 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Fast paced worker
• Experienced fry cook
• Team Player
• Quick learner
• Hard worker
Contact this candidate