High School Des Moines
Resume:
Jessica Harryman
515-***-**** ******************@*****.***
Education:
Abraham Lincoln high school, Des Moines IA July 2011- May 2015
High school diploma
•Secretary in IJAG (Iowa Jobs for America Graduates)
•Built and programmed two robots that we took to Iowa State University to compete with other robots.
•At Iowa state competed against other teams to create own ad for a theme we came up with.
•Proficient in video editing and filming, edited a lot of background noises from videos.
•Took debate and journalism
DMACC, Des Moines, IA Sept 2023 – Jan 2024
IT Helpdesk/ Break Fix Certification
●Learned fundamentals of O365, end user support, configuration, network configuration, security, customer service, windows configuration, Break fix of a PC, hardware replacements and all basic software and hardware troubleshooting skills.
Technical Skills/ Hobbies:
●Tinker with computer hardware components such as CPU, Battery, RAM, screens, fan and motherboard and replace as needed to make machines run more efficiently.
●Took apart and built computer in DMACC class to learns the inside functionality.
●Troubleshoot technical issues for friends and family such as Wi-fi issues, setting up routers, upgrading OS, application issues, upgrades, installations, printer issues, mobile issues, replace screens on machines and all basic software and hardware issues.
Work History:
Cherryhill programs. IA
Assistant manger.
●Seasonal job, greeted families who wanted to see Santa at valley West Mall
●Took photos of families with Santa and captured their special moments on camera
●Printed photos and sold them.
References
•Amy Jeffery-Kennel
•Darron Kitterman, ******.*********@*********.***, 515-***-****
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