Project Manager Information Security

Igor Bertotti

Newark, New Jersey, United States ************@*****.*** Phone: 862-***-**** Linkedin: in/igor-bertotti/ SUMMARY

Results-driven IT professional with 15+ years of experience, a bachelor's degree in Information Systems, and Cybersecurity Certification. Passion in systems administration, computer networks, and cybersecurity. EXPERIENCE

Network Technician

QBTech LLC October 2023 – Present, Newark, NJ

• Architected and installed indoor/outdoor Ethernet networks for various clients using structured cabling practices. Successfully implemented Cat 5/6 cabling, managed switches with VLANs, patch panels, racks, surveillance cameras, sound systems and other smart home/company equipment.

• Implemented wireless networks in companies and homes using Ubiquiti routers, switches and controllers (Dream Machines). Resolved wireless network coverage and connectivity issues in high-demand locations.

• Troubleshooting customers' technology environments, including internet access, desktops, firewalls, gateways, external access (VPN) and information security.

IT Administrator (self-employed)

Lazzuli Tech October 2022 – October 2023, Chapecó, Brazil

• Administered cloud servers (IaaS) using Linux Centos, including firewalls, Apache server, FTP, DNS, backups, SSH access, PHP, MySQL databases, email servers and more. Ensured full-time service availability.

• Developed and managed e-commerce websites and catalogs using Wordpress, PHP, MySQL, HTML and CSS. Maintained secure, accessible and updated environments, contributing to successful sales and business growth.

• Consulting in structuring information technologies environments, including access control, website development frameworks and backup policies. Ensuring successful business operations with good IT practices and monitoring for quick troubleshooting. Project and Implementation Supervisor

Lazzuli Tech for ATSLog Systems (contract) February 2022 – October 2022, Chapecó, Brazil

• Analyzed and designed client computing environments for new system implementations, including server hardware, Windows Server OS, IIS Web Server, internet access, desktops and more.

• Led systems design, software implementation and BI teams across the company. Interviewed and hired 8 employees, successfully structuring the team.

• Managed and created new software customizations through projects. Successfully built customizations for large transport and logistics clients across the country.

• Coordinated software deployments with clients and teams, overseeing all implementation details. Developed systems that improved vehicle, load, delivery and driver control, ensuring compliance, reduced operating costs and enabled company growth. IT Administrator and Manager

Bellamelie Luxury Accessory March 2019 – February 2022, Chapecó, Brazil

• Managed company technology, sales, administration and HR. I led the company to growth, making it participate in the Big Brother Brazil program, thus increasing sales across the country.

• Administered cloud servers (IaaS) using Linux Centos, including firewalls, Apache server, FTP, DNS, backups, SSH access, PHP, MySQL and email server. Guaranteed full-time service availability.

• Developed and managed e-commerce website and catalogs using Wordpress, PHP, MySQL, HTML and CSS. Maintained secure, accessible and updated environment, contributing to successful sales and business growth. Systems Project Coordinator

ATSLog Systems May 2017 – March 2019, Chapecó, Brazil

• Managed all the company technology assets. Analyzed and contracted cloud environments (AWS, Google Cloud) and installation of servers. Utilized Windows Server, Linux, VMWare, VPN, Ethernet and wireless networks, firewalls, gateways, ipTables, Squid, and more. Ensured communication for 50+ local assets and 100+ customer system access.

• Analyzed and designed client computing environments for new systems implementation, including server hardware, installation of Microsoft Windows Server OS, Microsoft IIS Web Server, internet link compatible with access needs, and client desktops.

• Managed and created new software customizations through projects. Successfully built customizations for large transport and logistics clients across the country.

IT Coordinator

ATSLog Systems June 2016 – May 2017, Chapecó, Brazil

• Managed entire company technology ecosystem and fostered seamless cross-functional collaboration. Evaluated and procured cloud environments

(AWS, Google Cloud) and installed servers. Leveraged Windows Server, Linux, VMWare, VPN, Ethernet/wireless networks, firewalls, gateways, ipTables, Squid and more. Secured communication for 50+ local assets and 100+ customer systems.

• Ensured robust company information security through ipTables, Squid, pfSense and other tools across Linux and Windows Server. Mastered troubleshooting with diverse computing tools.

• Collaborated with teams to analyze and manage technologies and system development methods, setting priorities effectively.

• Cultivated strong customer relationships through strategic client visits. Service Desk Coordinator

ATSLog Systems June 2015 – June 2016, Chapecó, Brazil

• Spearheaded Service Desk operations, doing interviews and recruitment. Supported company growth by building and managing a high-performing Support Analyst team serving 100+ companies.

• Masterminded server infrastructure, including hardware & software, utilizing Linux, Windows Server, VMWare and more.

• Remote and in-person customer service using Microsoft SQL Server, troubleshooting access to systems with VPN and other related technologies. IT Support Technician (2, 3 and 4)

Unochapecó University July 2009 – July 2014, Chapecó, Brazil

• Designed and structured computer networks with more than 1000 assets.

• Planned and implemented wireless networks across university classrooms in dozens of buildings, ensuring internet and network access for 10,000+ students.

• Led maintenance and operations of the university's Data Center with: IBM and HP servers, access gateways, VLAN-enabled switches, Windows Server & diverse Linux systems. Utilized Nagios for 24/7 asset monitoring and troubleshooting.

• Assembled, maintained and configured desktops and laptops across Windows, Linux and macOS. Guaranteed perfect operation of the university's 1,000+ computer park.

IT Teacher and IT Technician

Chapecó City Hall April 2007 – July 2009, Chapecó, Brazil

• Provided courses and training at Municipal Technology Centers and the Department of Education for hundreds of students and teachers.

• Assistance in the preparation of pedagogical projects related to Information Technology.

• Hardware and software maintenance, with Linux and Windows environments.

• Structuring and maintaining computer networks for schools in the city. EDUCATION

Postgraduate Degree in Information Security

UCEFF College Chapecó, Brazil 2015

• in the completion phase (“A” concept)

Bachelor in Information Systems

Unochapecó University Chapecó, Brazil 2011

CERTIFICATIONS

Certified in Cybersecurity

ISC2 2023

INVOLVEMENT

Member

International Information System Security Certification Consortium - ISC2 December 2023 - Present SKILLS

Communication, proactivity, multitasking, management, leadership, troubleshooting, Microsoft Windows, Linux, CentOS, Active Directory, Hardware, Switches, Firewall, Shell Script, Wordpress, PHP, MySQL, Postgres, VPN, SonicWall, iptables, Squid, FTP, DHCP, IIS, Apache, VLAN, Ubiquiti, HP Server, HP Switch, IBM Server, Microsoft Office, Office 365, Acronis, Amazon AWS, Google Cloud, IPv4, IPv6, RAID, Cytrix.

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