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Project Management Operations Manager

Location:
Allentown, PA
Posted:
January 23, 2025

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Resume:

Lori Delaney

Allentown, PA *****

484-***-****

***********@*****.***

Lori Stackhouse/Delaney LinkedIn

Skills

● Team Building, Management, and Sales

Growth

● Sales Strategy

● Account Sales

● Superior Communication Skills

● Exceptional Customer Experience

● Profit and Loss Management

● Proficiency in Salesforce, Bullhorn, Brassring,

iCMIS and Workday

● Full Cycle Recruitment Process

● Relationship Building

● Budget Development

● Pharmaceutical Meeting Director

● Experienced in Microsoft & Google

● Project Management

● Client Collaboration

● Catering Director for Large Scale Events

including Presidents, Dignitaries and High

End Clients

● Training Program and Development of

Waitstaff for White Glove Service

● SaaS Technology Sales

Experience

July 2023 - April 2024

Adecco, Lehigh Valley, PA - Selling and Operations Manager

● Responsible for opening a new Branch in the

Lehigh Valley PA

● Exceeded sales goals by 25%

● Staffing Sales in Light Industrial and

Hospitality

● Bullhorn and Salesforce Systems

January 2022 - April 2023

Randstad Sourceright, Remote - Talent Delivery Manager

● Engineering, Food Service Management & IT

● Provide innovative solutions to solve client

needs

● Account Management

● Full Cycle Recruitment

● Overall influence to the account P&L &

expenses

● Monitor account activities to ensure

compliance

● Ensure teams are meeting or exceeding

SLA’s

● Provide leadership through coaching and

mentoring the team

● Managing a team of 19 Talent Advisor, 3

Recruiting Coordinators and 28 Sourcing

Specialists (Onshore and Offshore)

● Developed and Trained team on Process for

Account

● Weekly 1:1's with team members

● SaaS Technology Sales Upgrades

● Project Management of Recruiting Process

2

January 2017 - December 2021

People Ready, Lehigh Valley, PA - Area Sales & Operations Director

● Responsible for leading branch operations,

organizing activities, and implementing sales

strategies to maintain operational and

financial performance.

● Sales Growth 25-50% 5 years in a row;

2017-$900k to 2022 $ 6 million in sales in

yearly sales

● Net Operating Income 35% - 79% over 5

years

● Operational Compliant Branch - 98.7%

highest in company

● Mentor to 5 Branch Managers (Operation &

Sales)

● Market and Regional Project Management

● Closed and Managed Multiple National

Account Sales

● Top Branch Hospitality Sales

● Light Industrial including Manufacturing,

Warehouse, Customer Service, Construction,

and Waste Management

● MSP provider to several Large Accounts

● JobStack Master, Canva and Salesforce

● Weekly 1:1’s with Staff & Management

● SaaS Technology Sales (JobStack)

July 2014 - December 2021

Restaurant Associates, Lehigh Valley, PA - Multi Unit Director & Regional Director of Marketing/Catering

Additional Experience - Director of Sales & Marketing (Cosmopolitan Restaurant), Director of Catering

(Lehigh Country Club), Director of Pharmaceutical Events (Advanced Health Media) Education

Lehigh Carbon County Community College, Associates - Hospitality Management Accomplishments

● Spearheaded Staffing Specialist Day for People Ready Nationwide

● Field Advisory Board Member 2019 and 2020 - People Ready

● Co-chair of Women's Leadership Council 2021 - People Ready

● 2021 Cultural Ambassador - People Ready

● Success Coach for New Hires within the Organization -People Ready

● Top 10 Branch in Sales across People Ready 2020, 2021 and 2022 (over 360 Branches Nationwide)

● School Board Member - St. Elizabeth Regional School 2014 - 2017

● Allentown Hamilton District Marketing Committee Member 2012 - 2015 Linkedin Recommendations

Recommendations Lori Stackhouse/Delaney LinkedIn



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