Customer Service Food
Resume:
Billye Frame
Bolingbrook, IL *****
*************@*****.***
Willing to relocate to: Oak Park, IL - Chicago Midway International Airport, IL Authorized to work in the US for any employer
Work Experience
Line Leader/Machine Operator
e-globe solutions AG-Itasca, IL
June 2022 to May 2024
Processing mail online using the computer stamping system label back on the conveyor belt out for shipping
Cleaning Technician
Queens of Clean L.L.C.-Hazel Crest, IL
May 2018 to October 2023
• Performed thorough cleaning and sanitization of assigned areas, including floors, surfaces, and fixtures Head Waitress/Hostess
The Dry Dock-Jacksonville, FL
July 2019 to May 2022
Schedules all waitress duties
Education
12 in All
Romeo High School - Romeoville, IL
March 1979 to June 1983
Skills
• Host/Hostess
• Food Service
• Restaurant Experience
• Serving
• Hospitality
• Customer service
• Hotel experience
• Restaurant experience
• Food handling
• Leadership
• Guest services
• Food Preparation
• Materials handling
• Upselling
• Front desk
• Restaurant management
• Warehouse experience
• Organizational skills
• Microsoft Office
• Sales
• Communication skills
• Retail sales
• Bartending
• Analysis skills
• Management
• SQL
• Public health
• Supervising experience
• Catering
• Banquet experience
• Grocery store
• Residential cleaning
• Manufacturing
• Mechanical knowledge
• Computer skills
• Distribution center
• Reach truck
• RF scanner
• Pallet jack
• Baking
• Basic knife skills
• Cleaning
• Floor care
• Commercial cleaning
• Shipping & receiving
• Heavy lifting
• Packaging
Certifications and Licenses
Driver's License
May 2020 to May 2026
ServSafe
First Aid Certification
CPR Certification
Food Handler Certification
April 2024 to Present
Food handler certificate
Pallet Jack Certification
Forklift Certification
Assessments
Cleaner fit — Proficient
February 2024
Measures the traits that are important for successful cleaners Full results: Proficient
Retail customer service — Completed
January 2024
Responding to customer situations in a retail setting Full results: Completed
Food service: Customer situations — Proficient
January 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Customer service — Completed
February 2024
Identifying and resolving common customer issues
Full results: Completed
Front desk agent (hotel) — Completed
February 2024
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Completed
Work motivation — Proficient
February 2024
Level of motivation and discipline applied toward work Full results: Proficient
Sales skills — Completed
February 2024
Influencing and negotiating with customers
Full results: Completed
Work style: Reliability — Proficient
January 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Completed
February 2024
Tendency to be reliable, dependable, and accountable at work Full results: Completed
Customer focus & orientation — Completed
February 2024
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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