Customer Service Work-From-Home
Resume:
******.*********@*****.***
*** ******** **** ******* *** Apt 5B
Bellefontaine, Ohio 43311
C O N T A C T
W O R K E X P E R I E N C E
A C H I E V M E N T S
S K I L L S
Amazon: Recognized in the 94th
percentile for stowing efficiency.
Target Distribution: Contributed to
the launch of new Truck Yard
Procedures and created training
materials.
Sheffield Financial: Received Top
Performer Award for exceptional
customer service.
Cardinal Health: Initiated and
launched a work-from-home
position within the Medical
Documentation Team.
Envision Rx Options: Assisted in
onboarding new hires through the
Buddy System.
Sedgwick 2023-2023
Case Manager
Performs initial and ongoing clinical assessment via telephone calls to evaluate the injured worker's injury, medical treatment, psychosocial needs, cultural implications and support systems.
Amazon (West Jefferson, Ohio) 2023-2023
Stow-Inbound
Scanning products with a handheld scanner and physically placing them into various bar-coded shelf locations so that the products can be ordered by customers.
Office Max/Depot Distribution (Columbus, Ohio) 2023-2023 Order Picker/Packer
Accountable for daily order fulfillment activities, including picking, packing, and shipping.
MJ Reliable Services (Toledo, Ohio) 2022-2023
Contractual Janitor-Lowes
Responsible for cleaning and maintaining building surfaces, restrooms, and supply closets. (Consecutively with Target)
Target Regional Distribution (West Jefferson, Ohio) 2021-2023
Logistics Coordinator, Security Specialist, Inbound Receiving Executed trailer movements, maintained a secure work environment, and handled inbound receiving tasks.
United Healthcare- Optum (Columbus, Ohio) 2020-2021 Clinical Coordinator – Workers Compensation and No-Fault Auto Division Completed check-in tasks, insurance verification, and managed durable medical equipment orders.
E V E L Y N D O U G L A S
Highly self-motivated
Detail and goal-oriented
Proficient in Microsoft Office
Typing speed: 60wpm
10-key pad: 30 wpm.
Software: Touchpoint, CLMS, SCT
Banner, RGH, and FDR Host.
E D U C A T I O N
General Diploma
Twinsburg High School 1996-2000
I bring a unique blend of logistical expertise, customer service acumen, and a passion for process improvement. Ready to contribute my versatile skills and determined work ethic to drive excellence and achieve shared team goals.
P R O F I L E
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