Access Management Information Technology
Resume:
Paul Orsini
******.****@*******.***
Professional Summary
Information Technology Professional with over 20 years of experience in designing, building, implementing, and maintaining the computer networks businesses and organizations use. These networks include phone systems, intranet, extranet, and more. Responsible for the maintenance of these essential systems which includes assessing performance, completing regular maintenance, diagnosing issues, repairing problems, and updating documentation.
Ability to multi-task; Ability to work outside normal business hours, Experience managing/upgrading mission-critical production systems
Technical Skills
DNS
DHCP
Group Policy
Certificate Services
VPN
OSPF
VMWare
HyperV
ServiceNow
User Provisioning
Privileged Access Management
Role Based Access Control
Network Access Management
Radius
Maintaining computer networks and all associated systems/servers including software, hardware and applications
Strong skills in Windows Server administration
Working knowledge of TCP/IP and LAN/WAN technologies
Expert level knowledge of Active Directory (AD)
Maintaining firewalls, updating virus protection software, implementing data security systems and performing data backups to protect important information
Backup and restore and Management of MS SQL and Oracle SQL
Installing and configuring network equipment: routers, switches, load balancers, VPNs, WAN accelerators and proxy servers
Performing ongoing monitoring and troubleshooting to find innovative ways to improve network performance
Conducting regular maintenance tasks: scheduling updates, performing network upgrades, managing security configurations and installing patches or service packs
Collaborating with third-party support services and service providers to ensure networks are operating optimally
Ability to identify, research and analyze technical problems and recommend solutions
Network Documentation and Disaster Recovery Planning/Testing
Printer Repair and Troubleshooting and Replacement
Service, maintain and install POS
Assess, design, and guide implementation of strategies, architectures, and technology solutions.
Oversees implementation and configuration of products to support business needs.
Defining technical requirements and execution plans for identity and access management solutions.
Author and update documentation on solutions and work in conjunction with the Architecture team on writing policies and guidelines related to Identity and Access Management.
Perform the role of technical lead for projects.
Demonstrate and apply a thorough understanding of complex information systems.
Document and suggest improvements for processes such as Onboarding, Off boarding, SSO implementation, etc.
Able to understand and communicate the value of technical solutions at all levels
Mentoring other team members on hardware and software problem diagnose and resolution
Professional Experience
NETWORK - Jr. Support Administrator Xceltek Aug. 2024 – Dec. 2024
Tasked with closing the tickets tier 1 and 2 were unable to complete. Maintaining VMs VMWare and HyperV. Manage technology-related activities in information systems, and systems analysis. Coordinated Eng Dept upgrade projects. Windows Server AD/2008/2012/2016. Windows Server 2019; Windows Server 2022. Assessed computing needs. Data disaster recovery. VMs, VMWare, PowerShell, SentinalOne, Automate, ConnectWise, SQL, OPENVPN; VEEAM; GPOs, SonicWALL, Cisco, Unifi
•Setup Virtual environment on HYPERV and VMWARE
•Replacing laptops and desktops sanitizing the old units
•Reloading, Reimaging PCs
•Managing Office365 online, data, Supported Desktop clients’ issues
•Coordinated upgrade projects
NETWORK - WINDOWS SYSTEMS ADMIN VC5Consulting Garage Door Service Jun. 2022 – April 2024
Tasked with moving to the cloud (Kamatera) and rebuilding after a Crypto Virus destroyed a lot of their data. Remove 2003 Exchange on prem move from 2003AD to 2016AD, Set up new firewalls with site-to-site VPNs for all sites and to the cloud and Remote VPN in for Remote Employees. Worked with their main DB programmer to get the cloud remote server up and available to all sites ASAP. Manage technology-related activities in information systems, and systems analysis. Manage data and systems backups. Cooperated in the design of computer infrastructure. Coordinated technologies. Planned and coordinated IT projects and project activities. Windows Server AD 2003/2008/2012/2016. Windows Server 2019; Windows Server 2022. Assessed computing needs. Oversee data disaster recovery. VMs, VMWare, PowerShell, Malwarebytes, SQL, OPENVPN; VEEAM; MACRIUM; Crystal Reports, GPOs, SonicWALL, Cisco & Meraki, Load Balancing and failover setup
•Setup Virtual environment on HYPERV and VMWARE at Kamatera
•Replacing laptops and desktops sanitizing the old units on check in
•Reloading, Reimaging PCs
•Making network diagrams and spreadsheets to track your IPs and PCs and users
•Managing Office365 online, transferred accounts, data, Supported Desktop client issues
•Overseeing upgrade projects goals
•Using VLANs/Subnets to Organize and Optimize Network,
•Upgrading PCs to Windows 11
•Tutored coworkers in troubleshooting problems and learning how to resolve issues
•Directing the effective delivery of networks, development, and disaster recovery systems and backup processes (testing) Veeam; Macrium;
Network Operations Analyst KAMO Power Dec. 2021– May 2022
Performed technical analysis of system issues and outages as they occur across customer enterprise networks. Performed research to troubleshoot and resolve the issue or, depending upon complexity, escalates the issue to higher-level systems administrators and network engineers. Responsible for researching and documenting various mitigation strategies, and must maintain current and thorough knowledge of customer technologies and their significance to customer operations. prioritized remediation of issues in a 24 x 7 environment with critical uptime
Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams
Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages
Monitor a wide variety of information and network systems that include, but are not limited to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications
Monitor nodes in Solar winds add remove nodes
Document all actions in accordance with standard company policies and procedures
Notify customer and third-party service providers of issues, outages and remediation status
Work with internal and external technical and service teams to create and/or update knowledge base articles
Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.)
Support multiple technical teams in 24 x 7 environment operational environments with high uptime requirements. Varied shift schedules may include day or evening hours.
Other duties as assigned
NETWORK - WINDOWS SYSTEMS ADMIN CONTRACT ROLES Dec. 2019 – Dec. 2021
Managed technology-related activities in information systems, systems analysis. Managed data and systems backups. Cooperated in design of computer infrastructure. Coordinated technologies. Planned and coordinated IT projects and project activities. Windows Server AD 2003/2008/2012/2016. Assessed computing needs. Oversaw data disaster recovery. VMs, PowerShell, Panda, Malwarebytes, SQL, Crystal Reports, GPOs, WS, SonicWALL, Cisco & Meraki, Load Balancing
•Replacing 1000 laptops sanitizing the old units on check in
•Reloading, Reimaging PCs
•Making network diagrams and spreadsheets to track your IPs and PCs and users
•Managing Office365 online, transferred accounts, data
•Moved from 2003 AD to current AD so they could finally shut down the 2003 security risks
•Overseeing upgrade projects goals
•Using Subnets to Organize and Optimize Your Network,
•Upgrading PCs from Windows 7 to windows 10 workstations
•Directing the effective delivery of networks, development, and disaster recovery systems and backup processes
NETWORK - WINDOWS SYSTEMS ADMIN PELCOSTRUCTURAL Oct. 2016 – Aug. 2019
Managed technology-related activities in information systems, systems analysis, and programming. Managed data and systems backups. Managed system security. Cooperated in design of computer infrastructure. Coordinated technologies. Planned and coordinated IT projects and project activities. Managing employees in current projects. Windows Server 2008/2012/2016. Designed and implemented databases. Assessed computing needs by consulting users, management, coworkers. Worked directly with vendors. Maintained up-to-date knowledge of relevant technological advances. Reports and Inventory of IT assets in Solar winds. Established cooperation by meeting with superiors, peers, vendors. Oversaw data security and disaster recovery. VMs, PowerShell, McAfee, Malwarebytes, WSUS, SQL, Crystal Reports, GPOs, WS SonicWALL, Cisco & Meraki, Untangle
•Overseeing technical projects and in alignment with organizational goals
•Managing team to upgrade automated Pole design
•Managed team to barcode production
•Managed Quality team on automating reporting processes
•Directing the effective delivery of networks, development, and disaster recovery systems and processes
•Working with information engineers to find solutions to manage business activities
•Preparing financial budgets and presenting proposals for capital projects to senior executives
•Researching and recommending new products
•Leading efforts to improve IT processes
•iSCSI SANs NASs
•VMs
•Monitor nodes in Solar winds add remove nodes
•VPNs
•Phones and Security Systems cameras
•Installed Untangle load balancing for failover
IT DIRECTOR- NETWORK - WINDOWS SYSTEMS ADMIN City of Bixby July 2013 – Jan 2016
Managed technology-related activities in information systems, systems analysis, and programming. Managed data and systems backups. Managed system security. Cooperated in design of computer infrastructure. Coordinated technologies. Planned and coordinated IT projects and project activities. Windows Server 2008/2012/2016 Exchange 2013. Reports and Inventory of IT assets in SolarWinds. Designed and implemented databases. Assessed computing needs by consulting users, management, coworkers. Worked directly with vendors. Maintained up-to-date knowledge of relevant technological advances. Established cooperation by meeting with superiors, peers, vendors. Oversaw data security and disaster recovery. CQIed all functions. Maintained SCADA system PowerShell, WSUS, Spanning Tree, GPOs.
•Moved from a NT 4 single server used to store Data to Multi-Server environment hosting all our internal and external needs. Moved all off site hosted function to a local environment and upgraded the systems as needed from NT4 thru 2000, 2003, 2008, 2012 Server.
•Active Directory Administration of users and data
•Setup a secure VPN system for the Police and Fire allowing for roaming PC to stay connected thru VPN as they moved from Cell tower to Cell tower to prevent the Police and fire from have to reconnect as they moved around the city.
•Moved all 12 websites to Local IIS server and maintained all and did all updates for sites and their SQL databases.
•Moved the city’s website from a non-interactive website to one where people could submit issues and concerns directly to the person or Depts. that would be most helpful.
•Converted all paperwork to online forms that could be filled out and submitted online instead of requiring people to come in to get the form and then fill out and return in person or thru mail.
•Setup Black Board Alert System to contact residents for issues like water pipe breaks and emergency situations. Automated utility cutoff calls and the Court reminder calls resulting in huge attendance/payment increase and lowered the cutoffs by 50% and FTA warrants by 33%. Did all Voice recording for the System.
•Moved the City’s Hosted E-Mail to local Exchange servers including all remote e-mail data and contacts to 2003 Exchange (2003SBS) to 2010 Exchange (SBS2011) then as needs outgrew the SBS to 2013 Exchange STD Server environment on Server2012
•Setup all phones to connect to Exchange server. Made all devices encrypted, GPS tracked and remote wipe able in case of lost devices.
•Developed an iPhone/Android app for the police and city.
•Developed a cheap practical tablet system for the fire and public works depts. To track all service calls and GPS all field assets and put into the GIS system to move from paper drawing to a quick searchable system to find all pipes, drains etc. Located and automated the Storm drain inspection process to get the city in compliance and help keep maintain compliance with the state DEQ in 2012. Previous compliance was pre2007 and was several years out of date (DEQ was very happy to have us finally be compliant and have an easy plan to maintain our compliance)
•Developed from a paper-based lookup system to a SQL (Not yet externally implemented) page to allow visitors to the city cemetery to look up and find their loved one’s graves on a local kiosk or our webpage so even after main staff hours you could visit and find the grave.
•Connected all remote locations to the main office thru VPN and RDP.
•Moved from simple tape backup to onsite and offsite Backup system that did hourly snapshots of all important servers’ onsite and offsite and then replicated to the remote network backup device and DE duplicated. Did it at 44% off the GIS pricing saving the city $17,000 while making sure even in a huge disaster we would only be down and hour or two before we could mount a backup of failed or lost servers and get the city back to serving its resident’s needs.
•Pulled cables phone, data, TV.
•Network optimization/troubleshooting
•Configured switches, WIFI, and routers.
•Setup/repaired our local TV station and even getting local programing to give people a reason to tune us in
•SQL and Crystal Reports setup, administration, reports and training.
•All desktop PC support for all POS/CAD systems for the City, Police and Fire
•Implemented SPAM and virus protection with 24 hour a day infection notification to prevent customer data loss
•Created all fliers and artwork.
•Setup central timeclock systems at all location’s
•Helped all end users better utilize the technology we provided them.
•Started digitizing all paper work including large CAD drawing/plans
•Maintained and installed all firewalls routers and managed switches
•New user/PC setup and replacements
•Printer setup/troubleshooting local and networked
•Shared network faxing
•Updated local electronic sign messages
•Supported IP phone system.
•Setup Monitoring in Solar winds add remove nodes
•Managed Local TV station and all productions
SENIOR SYSTEM ADMIN-NETWORK ENGINEER ADV NETWORK TECH SOLUTIONS Oct. 2001 – JULY 2013
Managed technology-related activities in information systems, systems analysis. Managed data and systems backups. Managed system security. Cooperated in design of computer infrastructure. Coordinated technologies. Planned and coordinated IT projects and project activities. Worked directly with vendors. Maintained up-to-date knowledge of relevant technological advances. Provided users with tech support. Handled hardware and software requests. Oversaw changes and additions to software and hardware. IP address troubleshooting and configuration, Designing Network topology using Subnets to Organize and Optimize the Network. Reports and Inventory of IT assets in SolarWinds
Went from company to company and acted as their in-house IT person maintaining and upgrading all servers and systems. IIS, Exchange, AD, on all windows/server platforms from 98, NT4, 2000, 2003, 2008, 2012
Helped all end users better utilize the technology we provided them with
Implemented SPAM and virus protection with 24-hour infection notifications to prevent customer data loss.
Setup Network Monitoring in Solar winds add remove nodes
Created all fliers and artwork.
Network optimization/troubleshooting
Pulled cables phone, data, TV.
Worked as a hired contractor for other local TECH Consultants to do stuff their people weren’t able to do my favorite was a setup for a multi-location store where they have been working on connecting all the stores to the main office and after 6 months they ask me to help I said I can do it in 3 days but competed the full VPN point to point setup for all locations that evening without having to travel to each store with zero issues (felt so good to do what they felt was not possible that I would have done for no money just the warm glow I got from doing in one night what 10 others had failed to be able do for months)
Anti-Virus systems to keep Company and Customers data safe
Setup timeclock systems
SQL and Crystal Reports setup, administration, reports and training.
Maintained customer’s websites
Maintained customers E-mails remote and/or local exchange systems
New user/PC setup and replacements
Server setup and upgrades including moving to newer platforms
Moved company’s data from UNIX or Apple platforms to Windows Server platforms allowing better utilization of the data
Configured switches, WIFI, and routers.
Maintained and installed all firewalls routers and managed switches
All desktop PC support for over 300 users
Backups and restores
IP Phone support, cellular support, tethering device support
Shared network faxing
Printer setup/troubleshooting local and networking
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