Customer Service Special Events
Resume:
Kelcie Dardar
Hostess / Server- Phil's Marina Cafe
Carriere, MS 39426
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Bartender
Mutt and bc’s-Picayune, MS
November 2022 to Present
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
• Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
• Implemented upselling strategies resulting in an increase in average check size by XX%
• Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
• Organized special events such as themed nights or live music performances to attract new customers
• Resolved customer complaints promptly and effectively to maintain high levels of satisfaction Server
Phils Marina Cafe-Slidell, LA
June 2017 to October 2022
I started out as a hostess/busser at this company and then moved up to a server in September 2018. I am very good with people and always come in early before my shift. I work hard and I always pick up extra slack when needed.
• Managed cash, check, credit orders
• Maintained a clean work area
• Checked on customers frequently
• Served meals
• Took food and drink orders
Server
Chesterfields-Hattiesburg, MS
December 2019 to May 2020
I am a server at Chesterfields in Hattiesburg Mississippi. Hostess
Phil's Marina Cafe-Slidell, LA
June 2016 to August 2019
Education
High school diploma
Skills
• Server (4 years)
• Customer Service (8 years)
• Sales (6 years)
• POS (6 years)
• Word (4 years)
• Microsoft Office (4 years)
• Organizational Skills (6 years)
• Training (3 years)
• Bartending (2 years)
• Cash Handling (6 years)
Certifications and Licenses
ServSafe
August 2024 to August 2028
Manager Certification
Additional Information
Skills
Hostess, Busser, Server, bartender
Customer Service
Fast Learner
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