Customer Service Security Guard

DT

DEMELASH TAMIRU

nuhafikr*@gmail.com 206-***-**** Seattle, WA 98118

Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Detainment

Emergency Response

Facility Security

Evidence storage

Stress Tolerance

Situational Awareness

Crowd Control

Building Security

Report Writing

Customer Service

Payment Processing

Cash Handling

ID Verification

Customer Assistance

POS Systems

Conflict Resolution

Currency counting

Cleaning and sanitizing

Order Verification

Money Handling

Ordering and stocking

Order Taking

ABM Industries Seattle, Washington

Janitor

11/2024 - 01/2025

Notified building managers about needed repairs to maintain public safety. Clean and sanitize restrooms, sinks, countertops and other surfaces. Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Follow established safety procedures while operating machinery and using chemicals.

Birhan banck Bahir Dar, Ethiopia

Unarmed Security Guard

12/2020 - 12/2021

Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.

Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.

Conducted daily security checks of the premises, equipment, and vehicles. Performed foot patrols around the property to ensure safety and security of personnel and visitors.

Observed all entrances for any signs of criminal activities or trespassers. Summary

Skills

Experience

Bahir dar hotel Bahir Dar, Ethiopia

Cashier

12/2019 - 11/2020

Greeted customers and answered any questions they had about the store's products and services.

Verified that customers were of legal age to purchase alcohol or tobacco products.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Issued receipts, refunds, credits or change due to customers. Stocked shelves with merchandise when needed.

Balanced daily transactions on a computerized point-of-sale system. Abrha Wo Astbeha Bahir Dar, Ethiopia

High School Diploma

09/2017

Education and Training

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