Office Manager Administrative Assistant

Paula Keglovitz

**************@*****.*** Allentown, Pennsylvania, US 484-***-****

WORK HISTORY

Office Manager Customer Service Representative at Ross Plants Flowers March 2018 - Present (7 Years)

Answer multi line phone system Handle client inquiries and floral orders Accounts receivable Accounts payable in Quickbooks and Floranext Order and maintain inventory for stores and events Maintain all customer databases Create and revise wedding and event proposals with various venders Manage delivery drivers schedules Coordinate weddings and other events Prepare new hire paperwork Responsible for aspects of the physical plant Point of contact for IT issues Work closely with both owners regarding all aspects of the businesses Administrative Assistant and Office Manager at Confront January 2011 - February 2018 (7.5 Years)

Answer multi line phone system Handle client inquiries Track and maintain paperwork for any state and county licensing requirements Dictation for the psychiatrist on a bi weekly basis Order and maintain stock of office supplies Maintain all client databases Handle all new hire orientation Prepare weekly and monthly reports for four full time counselors and ten part time counselors Prepare statistics for annual report Compile information as needed for Department of Corrections, State and County contracts Responsible for all aspects of the physical plant Supervise file clerk Point of contact for all IT issues Work closely with Program Director regarding all aspects of the business Member of Safety Committee for Treatment Trends Coordinate annual graduation event

Staff Associate for the Office of Communications and Donor Relations at Muhlenberg College

April 2008 - September 2010 (2.5 Years)

Maintain Communication Toolbox and Departmental Calendar Update and maintain campaign website Assist with report requests Proficient in Millennium database Answer requests for campaign and website information Contact vendors for various marketing efforts Answer requests from separate departments for campaign information and website information Track RSVPs and coordinates nametags for events Assist with mailing, coding and signing of acknowledgment letters Maintain and update complete donor files associated with endowments, scholarships and funds Submit monthly credit card statements, billing statements, media equipment requests, facility requests, expense reports and other administrative duties for the Director of Communication and Campaign Marketing and the Donor Relations Manager Order office supplies as needed Assisted Office of Development s grant writer Coordinated donor recognition events

Senior Database Administrator Administrative Assistant at Diocese of Allentown Office of Development

January 2004 - November 2007 (4 Years)

Maintained and managed confidential donor database Researched information for accurate donor detail Recreated accurate techniques for updating, maintaining and generating reports through Raisers Edge Accurate data entry Generated monthly campaign and donor reports Generated monthly reminders and donor correspondence Prepared donor and parish mailings, including supplies, postage and delivery Answered,multi line phone system, accurately recorded telephone messages and scheduled appointments Responded to donor inquiries in regards to outstanding pledge balances Coordinated donor recognition events Office Administrator at Contour Seats, Inc.

October 1999 - August 2003 (4 Years)

Entered accounts payable, entered accounts receivable, invoiced customer orders Answered phones, accurately recorded telephone messages and scheduled appointments Coordinated and maintained filing system Ordered office supplies Prepared payroll statements Accounts payable for vendors Composed price quotes for customer inquiries Directory Assistance Operator at Bell Atlantic

January 1998 - October 1999 (2 Years)

Responded to customer calls requesting residential and business contact information Promoted excellent customer relations Provided customer with the necessary information and services accurately

EDUCATION

Allentown Central Catholic High School - High School Graduated 1970-01-01

High School Diploma

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