Program Manager Information Management
Resume:
JAAFAR LAGHMADI, MBA, MIM, PMP
INFORMATION MANAGEMENT DELIVERY LEADER - SAP/ERP TRANSFORMATIONS
*********@*****.***
Pensacola, FL
Authorized to work in the US
OBJECTIVE
Results-oriented Information Management
and SAP/ERP Program Delivery Leader with
a proven track record of successfully
managing complex projects and teams.
Adept at developing innovative solutions to
optimize business processes and drive
operational efficiency.
Particularly effective at driving teams of
project managers, business analysts,
architects, developers, testers, trainers,
security experts and other business and
technology professionals to deliver complex
large scale business transformations
enabled by leading world class ERP and
PLM solutions (SAP, Oracle, JD Edwards,
MS365).
Strong experience leading deployment of
SAP/ERP solutions in US subsidiaries of
global clients : Tommy Hilfiger
(Netherlands), Airbus (France), Bombardier
Aerospace (Canada), Osem (Israel), Aliaxis
(Belgium), etc.
Expert at several Waterfall and Agile
implementation methodologies, such ASAP,
Activate, SureStep, SAFe.
Big Four Consulting and Industry
experience.
Fully bilingual English/French.
PMP certified since 2008.
SAP certified since 2006.
SKILLS
LANGUAGES
English native
French native
EXPERIENCE
Sr Program Manager, SAP S4/HANA Jan 2024 — Present IPEX by Aliaxis North America — Toronto, ON
Led "transversal" streams of this S4/HANA Business transformation, including architecture, testing, EDI, reporting, cutover and infrastructure/Basis. Built and motivated strong multi-disciplinary team that managed to deliver great results in record time through bridging differences between several stakeholders involved scattered across multiple geographies.
Secured go-live of first major release within 1 year of taking position. IM Partner & Program Leader (SAP, PLM) Oct 2021 — Dec 2023 Airbus America — Mobile, AL and Montreal, QC
Senior Program Manager - SAP S4/HANA Oct 2020 — Oct 2021 BRP (Bombardier Recreational Products) — Montreal, QC Program Director - SAP S4 HANA Jun 2019 — Oct 2020 Pratt & Whitney (subs. of Raytheon Technologies)
— Montreal, QC, Hartford, CT and Poland, EU
Successfully led SAP S4 HANA implementation in Canada and Europe. Replaced existing SAP ECC and ensured business continuity with 120+ interfaces with industry specific applications.
EDI, iDoc, XI
Managed and directed 75+ member team of project managers, program coordinators, SAP consultants, technology architects, testing and security experts. Effectively managed and controlled cost and successfully delivered under 20M budget. Developed and implemented strategic plans and initiatives, resulting in measurable program growth and success.
Collaborated with key vendors: SAP Corp., Accenture, CSC, HCL Technologies. Program Leader - SAP ECC & PLM Jul 2017 — Jul 2019 Airbus America — Mobile, AL and Montreal, QC
Program Manager - SAP ECC Jan 2016 — Jun 2017
Canadian National Railway (CN) — Chicago, IL and Montreal, QC Success with deliveries led to multiple assignments within the CN organization. Managed 70+ resources from CN, Wabtec, GE Transportation and independents Sr. Project Manager - SAP ECC & PLM Jan 2014 — Dec 2015 Bombardier Aerospace — Montreal, QC
Managed 60+ resources from Bombardier Aerospace, IBM, Dassault Systems, Infosys, IBM, CGI and TCS across North America and Europe.
Delivery Director, MS 365 Jan 2013 — Feb 2014
ThinkMax - Microsoft Partner — Montreal, QC & Boston, MA Led and managed a team of consultants to deliver strategic Microsoft 365 implementation projects at:
Directed and implemented change management initiatives to drive process improvements and increase efficiency.
Collaborated with clients to identify business challenges and develop tailored solutions. Senior Project Manager - SAP ECC Oct 2010 — Dec 2012 Bombardier Aerospace — Montreal, QC & Wichita, KS
Successfully led implementation of different SAP centered solutions to support new C- Series/A220 aircraft program operations : Manufacturing, Supply Chain, Logistics, Inventory Management, Warehouse Management, Finance, Procurement, etc. Managed 100+ resources from Bombardier Aerospace, Infosys, IBM, CGI and TCS across North America and Europe. Examples:
Devised and implemented change management strategies and plans to facilitate adoption by internal and external users.
Involved 50+ major aircraft vendors worldwide.
Program Manager, SAP ECC Oct 2007 — Sep 2009
Tommy Hilfiger (for Deloitte) — Montreal, QC
Manager, Consulting - ERP Practice (SAP, Oracle, MS 365)
Nov 2004 — Oct 2010
Deloitte — Montreal, QC
Business Applications Manager, SAP & JD Edwards Jun 2002 — Nov 2004 Medtronic (Formerly Tyco Healthcare) — Montreal, QC MBA Intern Jun 2001 — Sep 2001
Mastercard International — St. Louis, MO
EDUCATION
Master of Business Administration - MBA 2000 — 2002 Olin School of Business, Washington University — St. Louis, MO Master of Information Management 2000 — 2001
McKelvey School of Engineering, Washington University — St. Louis, MO CERTIFICATIONS & COURSES
SAP Certification - SAP Training Centre, Toronto, 2006. PMP Certification - Project Management Institute, Montreal, 2008. SAP Activate Methodology.
HONORS & AWARDS
Fulbright Scholarship
Strong communication skills in both English
and French.
SAP/ERP Delivery
Project management
Activate Methodology
Change management
Team leadership
Big Four Consulting
Process Improvement
MS Project, JIRA
Data migration and governance
Mergers & Acquisitions (M&A)
Led multi-million US deployment of Corporate Global SAP Solution (ECC and HANA) involving multi-functional teams from US, France, Germany, UK.
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Led cross-functional teams and successfully implemented a multi-million, real-time management system to optimize aircraft outstanding work. Java/Agile methodology.
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Led and successfully delivered multiple enterprise-wide IM projects, meeting all objectives and deadlines.
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Implemented change management strategies resulting in improved user adoption and system utilization.
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Managed cross-functional teams, fostering collaboration and ensuring clear communication throughout the project life-cycles.
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Developed and implemented IM governance frameworks to ensure compliance and manage risks effectively.
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Successfully led SAP S4 HANA implementation in Canada and US through managing and directing 100+ member team of project managers, program coordinators, SAP consultants, technology architects, testing and security experts.
·
Replaced existing SAP ECC and ensured business continuity with 200+ interfaces with industry specific applications.
·
Developed and implemented strategic plans and initiatives, resulting in measurable program growth and success.
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Collaborated with key business and technology stakeholders to identify program needs and develop relevant strategies. Those include IBM, CGI, EY and other major IM integrators.
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Led cross-functional teams to successfully deliver complex software and infrastructure projects on time and within budget.
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Deployed entire ecosystem of processes and tools for aircraft manufacturing at new US plant, including SAP, PLM, MES, Security infrastructure.
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· Managed over 100 resources from Bombardier, Airbus, SAP, IBM, Deloitte and others. Effectively managed complex stakeholder relationships to align project goals and deliverables.
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· Successfully delivered within aggressive timelines and under budget. Led several SAP projects to help CN achieve compliance with new safety requirements mandated by US lawmakers (Positive Train Control, PTC).
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Led cross-functional teams to successfully deliver complex SAP projects on time and within budget.
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Managed stakeholder relationships to align project goals and deliverables: CN Business, Wabtec, GE, Norfolk Southern.
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· Implemented integration of SAP ECC and PLM solutions.
· Implemented new workflow solution for aircraft engineering design approvals. Devised and implemented change management strategies and plans to facilitate adoption by internal and external users.
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· EDI, iDoc, XI
· Ciments Quebec/Unibeton - Leading cements manufacturer.
· Tribe Mediterranean Foods, a Nestle company.
· Implementation of SAP SNC (Supplier Network Collaboration) and cFolders in Canada, US.
· Implementation of new electronic Assembly Manual Led cross-functional teams to successfully implement SAP solutions across Canadian operations on time and within budget.
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Developed and implemented program management processes to increase team efficiency and streamline operations.
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Managed stakeholder relationships and effectively communicated program progress and outcomes, including Tommy Hilfiger Canadian, US and European leaders, Deloitte and SAP vendors.
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Spearheaded organizational change initiatives, driving adoption of new technologies and processes.
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Led and managed a team of consultants to deliver strategic and operational consulting projects :
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· SAP ECC implementation at Tommy Hilfiger (Montreal, Amsterdam)
· SAP ECC upgrade at Domtar Weyerhaeuser (Montreal)
· SAP Deployment for 2 new Weyerhaeuser mills (Timmins)
· SAP carveout project to support Domtar spinoff (Montreal)
· PMO setup at the Canada Government Oracle Support Office (Ottawa)
· ERP selection at Travel Pro/Holiday Group (Montreal, Boca Raton)
· Oracle EBS implementation at Acco Brands (Toronto)
· MS Dynamics 365 implementation at Decor-Rest (Toronto) Led OTC, Warehouse and Transporation management streams on JD Edwards upgrade project at EKA Chemicals (Atlanta, GA)
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Directed and implemented change management initiatives to drive process improvements and increase efficiency.
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· Collaborated with clients to identify business challenges and develop tailored solutions. Mergers & Acquisitions : Airbus & Bombardier (aerospace); ADT & Protectron (residential
& commercial security), Holiday Group and TravelPro (luggage)
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Led development and implementation of customized JD Edwards and SAP solutions, improving efficiency and reducing operational costs.
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Managed cross-functional teams to ensure timely delivery of key business applications and technology projects.
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Designated (Sarbanes-Oxley) SOX Champion Internal Auditor for Canada and led multi- disciplinary teams to achieve SOX Compliance for Canadian operations.
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· Drove business process analyses and harmonization across 3 divisions.
· EDI, Order taking, Intra-company, iDoc
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