Customer Service Representative
Resume:
Frank Scott
Warren, MI *8089
******.***@*****.***
OBJECTIVE- Experienced customer service representative seeking a growing position that will enable use of strategic customer service skills that increase business revenue and customer satisfaction.
EXPERIENCE- 1/1/2016- Present Caregiver for Jacquella Lyons Warren, MI
Caregiver
-Accompanied client to various appointments
-Did various household chores
-Ran various errands as needed
10/2008- 4/2009 St. Joseph’s Healthcare Center Hamtramck, MI
Laundry Clerk
-Prepared soiled linens for processing
-Operated washers and dryers
-Organized and restocked linen carts, shelves, and closets
6/2006- 8/2006 Bradenton Police Department Bradenton, FL
Police Dispatcher
-Efficiently operated multi-line phone systems and two-way radio
-Assessed caller’s requests and dispatched the proper personnel
-Maintained a log of all incoming calls
5/2006- 6/2006 International Union of Police Associates Sarasota, FL
Telephone Caller Representative
-Contacted potential donors to solicit donations for charity
-Effectively persuaded donors to commit to sizable donations
-Utilized excellent communication and persuasion skills
1/2006- 3/2006 Manatee County Sheriff’s Office Palmetto, FL
Data Entry Clerk
-Prepared professional documents using Microsoft Word
2 / 2
-Accurately entered reports into computer system
-Fielded incoming calls to the appropriate department
EDUCATION- 1999-2004 Wayne County Community College District Detroit, MI
Associate Degree in Performing Arts
1995-1999 Lutheran East High School Harper Woods, MI
High School Diploma
REFERENCES- Jacquella Lyons
Client of Caregiving
Kevin Lewis
Owner of Lewis Luxurious Motors
Brandon Paynes
Warehouse Associate
Delmar Burkett
Temp Worker
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