Customer Service Entry-Level
Resume:
Sukhpreet kaur
*********************@*****.***
CONSULTING CORDINATOR
A professional with self-discipline and ambition who wants to use their time management and coordination skills in a variety of settings.
Looking for entry-level positions where I can develop my skills and support the expansion of the business.
Someone who is willing to learn, work hard, and contribute to the success of the team.
An outgoing co-op student is looking for full-time work that allows her to work weekends and evenings.
ABILITIES
•ability to make decisions quickly in a variety of circumstances.
•Have the ability to communicate politely and in a variety of languages to put customers at ease.
•In all circumstances, keep a positive outlook and try to make other people happy.
•Active listening is a must if you want to comprehend your customers better.
•Be familiar with data analysis, which entails gathering, organizing, and analysing data to produce insights that can be applied to better decisions.
EDUCATION
Business (Conestoga College doon campus Kitchener)
Higher Secondary education from 2020-2022
High School/Guru Ram Das public school, FEROZPUR, Punjab, India.
EXPERIENCE
CUSTOMER SERVICE ASSOCIATE
(06/2023 -12/2023)
MC’ DONALDS
•As a customer service representative, you are accountable for addressing client issues and addressing queries.
•Make use of all the data gathered from customers to address issues and make account changes like accepting or cancelling orders.
•Have access to solutions to the most frequently asked questions as well as detailed instructions for handling requests and grievances.
•Customers were assisted with setting up payment plans and making account instalments. Customers were informed of special offers and company promotions.
ACCOMPLISHMENTS
• Customer satisfaction remained consistently high.
• Reached an agreement with businesses that allowed the organization to save $1,000 every month.
• Multitasking — To increase client flow, two cash registers were operated simultaneously.
• Market analysis - To identify customer needs and quality issues, market research surveys were used to interview clients.
• Computed data reports: When necessary, provide weekly, monthly, and quarterly reports with sales data and customer track records.
• Improved communication abilities
Objective
To pursue excellence in my professional career, which will enable me to better understand myself and my potential and, as a result, to give my all to the organization.
Declaration
I hereby state that, to the best of my knowledge and belief, all the information provided here is accurate.
Sukhpreet kaur
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