Laboratory Technician Customer Service
Resume:
Berwyn, Illinois *****
**********@*****.***
Robert W. Wright
EDUCATION
University of Illinois at Urbana-Champaign
Bachelor of Science, Materials Science Engineering, May, 1999
Specializing in:
Ceramic materials and properties Ceramic processing and sintering
Micro-structure characterization Mechanical properties of materials
Triton Community College River Forest, Illinois
A+ Microcomputer Technician Certificate, May 2009
Specializing in:
PC Maintenance and Repair PC Peripherals and Upgrades
Local Area Networks
PROFESSIONAL
EXPERIENCE
*Material Science Experience*
BISCO Inc. – Research and Development Group, Schaumburg, Illinois
Laboratory Technician (3/2022 – 8/2023)
Testing experimental dental formulations
Instron physical testing including Sheer Bond, Flexural, and Compressive strength
Research and development of new ingredients to improve existing products
Design of Experiment methodology
Product integrity verification
Ondeo Nalco Company – Colloidal Technologies Group, Naperville, Illinois
Material Science Engineer (9/2000 – 3/2003)
Customer service manager of investment casting samples (liquid and solid)
pH/Turbidity/Porosity testing
- Instron physical testing (Modulus of Rupture/Elasticity)
Research and development of new casting products
Design of Experiment methodology
Sherwin-Williams Automotive Coatings, Chicago, Illinois
Laboratory Technician (3/2000 – 9/2000)
Redevelopment of paint pigments from a VOC based system to a water based system (DOE)
Color matching and Adhesion testing
Development of graffiti proof coatings (DOE)
Adhesion testing
*IT Technician*
Valley View School District – Bolingbrook, IL
Chromebook Care Center Task-force member (August 6,2018 -August 31,2018)
Logged in and logged out loaner Chromebooks
Repaired damaged Chromebooks onsite
Maintained inventory of available Chromebooks
Valley View School District – Bolingbrook, IL
Test Proctor/Onsite PC Repair projects from 2015 to 2019
Administered and monitored PARCC testing
Onsite computer repair
FreeGeek Chicago
PC Technician–Volunteer (November 2011-February 2021)
Break down and environmentally friendly recycling of electronic computer components
Repair and refurbish PC computers for non-profit resale
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