Customer Service Warehouse Manager
Resume:
Experience
Warehouse Manager
Midwest Recreational Clearinghouse • Valdosta, GA
Supervising warehouse employees.
Receiving/inventory management process for all incoming units. Detailing/cleaning units for re-sale.
Conducting inspections of the condition of all of our incoming units, noting quality of unit, damages, estimating needed repairs, photographing, and recording videos.
Starting, running, and test-driving units when applicable. Verifying VIN and document mileage, missing and damaged parts, the unit's key status, and the unit's value-added features.
Providing excellent customer service to our customers. Staying in compliance with local/state/federal DOT regulations. Submitting all paperwork and records to Corporate in a timely manner. Maintaining a safe, clean, and organized warehouse facility and ensuring safe warehouse practices. Communicating with corporate via the company's internal website providing updates and any necessary information about all unit assignments and their current status to all stakeholders. Recruiting, interviewing, hiring, and training employees. Partnering with Human Resources in completing performance evaluations on all warehouse employees and documenting performance concerns as per company policy, when needed. Maintaining and making recommendations for existing and needed warehouse equipment to safely and efficiently complete warehouse activities. This position is responsible for preventative maintenance of facility and equipment. Performing other related duties as assigned or requested. Warehouse Manager
Reinhart Foodservice • Valdosta, GA
06/2014 - 08/2023
Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary Meet regularly with warehouse leads to analyze productivity and develop actionable plans for loss prevention Certified to operate over 8 different forklifts and machineries John Moore
Lancaster, PA
***********@*****.***
Leader of all safety teams in warehouse
Grocery Manager
Harveys Supermarkets • Valdosta, GA
01/2008 - 06/2014
Ensure that customer expectations are met
Supervising staff
Hiring and training
Merchandising and cleanliness standards
Adhere to safety and sanitation requirements
Coordinating store operations
Create and place product orders
Employee scheduling
Keeping track of inventory levels
Maintaining financial records
Maintaining store cleanliness
Manage budgets and expenses
Monitor inventory levels and orders
Deliver excellent customer service
Department Store Manager
Leadership
Making sure every product is stocked
Respond to customer complaints and comments
Skills
Customer service, Food service, Communication skills, Computer literacy, Time management, Leadership, Microsoft excel, Microsoft word, Warehouse Experience, Warehouse Management System, Forklift, Production Management, Produce Experience, Lean Six Sigma, Manufacturing Experience, Payroll Management, Sales Experience, Pallet Jack Experience, Safety Management, Reach Truck, Shipping & Receiving, Data Entry, Problem Resolution, Recruiting Education
Bachelor’s in Business Administration / Operations American InterContinental University - Georgia • GEORGIA 09/2019
Honor Graduate 3.9 GPA
Contact this candidate