Operations Manager Director
Resume:
Geoff Grant
Collision Operations Manager
Fort Lauderdale, FL 33321
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Collision operations Director
Mullinax Ford of West Palm-Lake Park, FL
November 2022 to November 2024
Oversee/facilitate day to day Collision office/parts facility operation, Conduct weekly tech/adviser meetings. Coach & mentor staff members by offering constructive feedback and taking interest in their long term career growth. Review completed work orders & approve P.O's and invoices. apply company goals & forecasts, objectives. Manage & mentor Insurance direct repair accounts, Review Collision damage estimates in CCCOne & Mitchell when necessary. Order & maintain facility equipment. Utilize Logic shop/paint management program. Maintain Gold Class standard for I-Car training, Complete weekly payroll in ADP
• Conducted thorough inspections of damaged vehicles to assess the extent of repairs needed Collision Director
Gunther Motor Company-Plantation, FL
June 2019 to July 2022
Manage/Guide/Train associates, maintain relationships with Insurance carriers, assure certifications are current with VW Volvo & I-car Gold, negotiate contracts and fleet agreements for 3 other dealers. Manage operations of daily functions for 28000 square foot facility & provide leadership to 22 associates. Complete payroll review W.I.P and establish a solid work environment.
• Reviewed repair orders and ensured all necessary parts, materials, and labor were included in the estimate
• Investigated and resolved any discrepancies or disputes related to insurance claims or payment issues Collision Center Director
Hollywood Chrysler Jeep/Miami Lakes Auto Mall-Hollywood, FL October 2012 to June 2019
Oversee/Manage day to day facility operation, & long term strategic activities within the the business. Conduct daily adviser meetings. Coach & mentor staff members by offering constructive feedback and taking interest in their long term career growth. Review & approve P.O's and invoices and expenses. Present company goals & forecasts, objectives. Oversee & manage Insurance direct repair accounts, Complete Collision damage estimates when necessary. Order & maintain facility equipment. Establish & monitor paint management program. "WOW" consumers
Collision Center Manager
AutoNation-Pembroke Pines, FL
September 2007 to October 2012
Oversee/Manage day to day facility operations. manage 32000sq ft facility with monthly sales exceeding
$650,000 mentor & train/coach production staff within collision center. Book/review repair orders. Monitor expenses,& W.I.P
succeeded in being National Allstate Ins company CSI award winner two years in a row 2009/2010 Establish & manage Insurance Direct repair accounts, met & exceeded company budgets. Review growth projections.
complete weekly payroll & monthly commissions.
Education
Bachelor's in Business
Edison Community College - Fort Myers, FL
January 1981 to May 1983
graduate in General studies
Cypress Lake High School - Fort Myers, FL
June 1977 to June 1980
Skills
• Management (10+ years)
• Account Management (10+ years)
• CCCOne (10+ years)
• ADP (10+ years)
• shoplink (10+ years)
• Mitchell (10+ years)
• Payroll (10+ years)
• Excel (3 years)
• Inventory Control (10+ years)
• reynolds/reynolds mgmnt (5 years)
• Business Development (10+ years)
• Auto Estimating (10+ years)
• Suspension (10+ years)
• Mechanic Experience (10+ years)
• Brake Repair
• Automotive Diagnostics (10+ years)
• Automotive Repair (10+ years)
• Profit & loss (10+ years)
• Accounting (7 years)
• Dealership experience (10+ years)
• Alignment
• Transmissions
• Welding (10+ years)
• Service Technician Experience
• Equipment Repair (10+ years)
• Hydraulics
• Mechanical Knowledge (10+ years)
• Low Voltage
• Accounts Receivable
• Quality Assurance
• Oil Change
• Customer service
• Analysis skills
• Leadership (10+ years)
• Communication skills
• Auto body repair
• CDK (10+ years)
Awards
shoplink Audetex estimating
Allstate CSI
January 2010
Top customer CSI award 2009/2010 with Autonation
Certifications and Licenses
I-Car training/certification
June 1997 to Present
I-Car trained various courses
ASE
July 2021 to June 2026
• ASE certified
RM Paint Certification
September 2005 to Present
Welding Certification
February 2003 to Present
Driver's License class e
Groups
Sema
November 2005 to Present
Specialty Equipment market association
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