Project Management Social Media
Resume:
RUSSELL S. RAMASWAMY
*************@*****.***
BACKGROUND SUMMARY
Project Management, Team building experience both onshore and off-shore, lived in 10 countries travelled to 62
Created training manuals, KB (Knowledge Base) performed recruiting, coaching and training of staff at Curry Sultan multi-national company with locations in Humble and Monterrey, Mexico
Regular reader of the Financial Times (FT) and Economist to keep abreast of management & technology practices, podcasts (Freakanomics, Freakanomics MD)
Project delivery adhering to stringent time and budget estimates
Demonstrated Ability to communicate with functional and technical groups across business units.
Strong problem-solving skills to design creo-vative (creative plus innovative) solutions to clients (internal & external)
MS Office, CRM software
LANGUAGES
English, Spanish, Portuguese, Hindi, Urdu, French
OTHER
US Citizen, Mexican resident
METHODS & TECHNIQUES: Project Management, Marketing, Inventory Management, Sales, Training, Coaching
WORK EXPERIENCE
Indus-Latin Ventures
CEO/OperationsManager
Performed project management of the build-out, read the building manual to device a solution to prevent installation of sprinklers obtaining permits from the various stakeholders (engineering department, health), managing the various contractors electrical, plumbing, HVAC
Responsible for the P&L for a 250K company, maintenance of equipment, in short smooth running of operations
Responsible for the marketing, recruitment, training of the staff, created standard recipes in both Spanish and English, training manuals, training videos
Created marketing campaigns in various social media Tiktok, Instagram, Google
Taught cooking courses on Asian cooking at two cooking schools in Monterrey, Mexico
Responsible for marketing and decisions to partner, online marketing with 3rd party companies like DoorDash,ChowNow, Grubhub
SunGard
Database Specialist/Architect
Streamlined the database restore process (created one where none existed) from hours into seconds (by automating by means of a Perl script); gave in-house training to Developers.
Developed course material to provide Oracle training to the developers; conducted training for 15 developers including the Product Manager.
Provided exemplary service to clients (consultants world-wide) both internal and external; attended con-calls, provided clarifications to client enquiries and issues; helped in answering questions for RFPs.
Created knowledge repository where none existed regarding AvantGard Integrity related to Installation, Architecture (Oracle), B.P (Best Practice) Guide-lines for clients.
Performed S/w evaluation in order to migrate between SQL Server and Oracle; accomplished migration.
Led, Project Managed and sold consulting work worth USD$250k to migrate the database for client Penoles from SQL to Oracle. Helped prepare the project plan, co-ordinate and answer questions from the client in Spanish, led development effort and performed migration on site in Mexico City, México.
Accenture Manager/Architect
Responsible for determining the tools strategy (GDD-Global Delivery dashboard, MS Sharepoint, Oracle Apps) for the NADCN ( North American Delivery Center Network), streamlined on-boarding process for new hires (reduced from 3 weeks to 5 days)
Wrote documents outlining the training plan, support framework, policies & procedures to be followed, created knowledge repository and mentored team on Oracle and UNIX to Support the Global Play Instance.
Lead a global team (UK and India) of 5 Apps DBAs in providing Oracle Apps support for the Global Play Instance. Increased user base from 50 to over 400 globally; ensured technical issues were resolved as per SLAs; trouble- shooted when required; provided 8 training classes, numerous client prototypes which was instrumental in winning contracts.
Chief liaison for the Chicago Delivery Center in coordinating FW (Fire-wall) requests to resolve connectivity issues between the Center and client teams.
PM (Project Manager) for E-Democracy Server Move project from St. Louis to Chicago; worked with alliance partner (Avanade) in coming up with a solution; wrote Project Plan, Risk Mitigation doc, liaisoned with Accenture Fire-wall team, Data Center team to resolve connectivity issues and make the move a reality 1 week ahead of project schedule.
Conducted technical interviews to help with the Oracle practice; involved in development, mentoring, career development and retention of staff.
EXARKA Inc.
Clients included Neustar Inc, IBS/IBT Chicago, US Cellular, DePaul University and Transcore)
Consultant/Team Lead
Present & past instructor for Oracle DBA courses. Appointed Adjunct Professor at Depaul University.
Provided technical support needed to design, evaluate, plan, convert, install, maintain and tune complex data management software systems to support the business needs of the organization on various OS platforms (Solaris, AIX, Linux, and NT/2000).
Project Manager for the ETNS (European Telephone Numbering System) prototype project and led a team of 10; co-ordinated with developers, testers, system administrators and other DBAs to ensure timely completion of scheduled tasks. Worked with business personnel and compiled functional/technical requirements.
Architected HA (High-Availability) solution involving Oracle Multi-Master Replication for a start-up company, performed Application Server evaluation (Websphere, Weblogic) and liaisoned with vendors.
EDUCATION
University of Illinois (Statistics & Computer Science) BS
University of Delhi (Bachelor’s in Hotel Management)
LEADERSHIP ROLES
Team Leader for Chicago Cares; Project Site Manager (PSM) in 1999-2002 for annual Chicago Cares Serve-A- Thon managing 250 volunteers.
Avid USTA 4.0 level tennis and pickle ball player, run 13 marathons including Boston and Istanbul, alpinist
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