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Crystal Zimmerman

*** ******** ***** *****, *******, 30228, GA (US)

404-***-****

**************@*****.***

PROFESSIONAL SUMMARY

Highly organized office assistant with over 5 years of experience in providing thorough and skillful administrative support to management. Dedicated professional with the ability to complete multiple tasks and follow through to achieve project goals. Proficient in Microsoft Office Suite (Word Outlook,Excel,PowerPoint). EXPERIENCE

Service Advisor, Union City Dodge Jeep Ram

• Greet Customer upon arrival

• Answer the phone to answer questions

• Take pictures of vehicle write them up to put in the system and hand write up to mechanics

• Solve any problems that arise such as mistakes from mechanics calls and communicate effectively with the customer

Mar. 2023 - Nov. 2023

Union City, Georgia

Office Assistant, Schweid & Sons

• Welcomed guests upon arrival

• Answered incoming calls and directed callers to the appropriate departments

• Tracked and maintained inventory of office supplies and company branded apparel

• Received and shipped mail packages and freight via Fed Ex

• Generated accounting reports to process customer rebates

• Assisted employees with certain HR questions such as clock in procedures

• completing time off requests via ADP

Jan. 2017 - Mar. 2023

College Park, Georgia

Receptionist, IEAM

• Ensure a positive client experience by exhibiting excellent customer service

• Communicate with clients to ensure update records

• Ensured that all travel-related functions prior to travel and after completion of travel

• Read and analyze incoming documents and reports in order to determine their significance and plan their distribution

• Perform daily opening and closing duties

Oct. 2015 - May. 2017

Atlanta, Georgia

EDUCATION

• Lovejoy High School, Hampton, GA

May. 1992

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