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Customer service

Location:
Miami, FL
Posted:
January 23, 2025

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Resume:

LaKeithya Odom

Miami, FL *****

***************@*****.***

+1-754-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Security Guard

S1 Security Group-Doral, FL

April 2023 to November 2023

Post Position 3pm-6 pm

Patrol Building 6pm-11 pm

Make sure all doors are closed and locked

Checkpoints

Make sure all light are off

Call Center Agent

GMS Connect-Fort Lauderdale, FL

March 2023 to September 2023

• Helping customers with questions, issues, and complaints.

• Send Kits out to healthcare customers

• Taking inbound calls

Cashier/Sales Associate

City Trends-Forest Park, GA

October 2022 to February 2023

Greeting customers, answering questions, and resolving complaints. Scanning items, collecting payments, and issuing receipts. Stocking shelves, keeping the check area nice and clean, and ensuring the store is tidy. Introducing new products and promoting sales.

Warehouse Worker

The Clorox Company-Georgia

January 2022 to June 2022

Prepare orders by pulling materials, packing boxes, and placing order in the delivery area. Loaded orders on trucks and pallets and labeled outgoing parcel. Keep warehouse clean and safe.

Operate warehouse is equipment such as forklifts and pallets jacks. Warehouse Worker

Kroger Delivery-Forest Park, GA

March 2021 to January 2022

worked in cold climate such as freezer.

prepare orders by pulling materials, packing into bins, then placed in the delivery area. Education

High school diploma or GED

Broward College

January 2020 to January 2020

Skills

• Materials Handling (3 years)

• Order Picker (3 years)

• Pallet Jack (1 year)

• Warehouse Experience (4 years)

• Customer service (2 years)

• Forklift (3 years)

• Shipping & Receiving

• Serving

• Cooking

• Communication skills

• Experience with children

• Toddler care

• Daycare

• Load & unload

• Heavy lifting

• Hotel experience

• Guest services

• Phone etiquette

• Organizational skills

• Cleaning Experience (3 years)

Certifications and Licenses

Forklift Certification

Driver's License

April 2021 to January 2032

Class D Security

August 2023 to Present

Pallet Jack Certification



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