High School Customer Service
Resume:
Alarrya Brooks
Glassboro, NJ *****
***************@*****.***
Alarrya Brooks
** *. ******* ******, *********, NJ 08028 609-***-**** ***************@*****.*** Objective
Motivated and unique young professional with exceptional ability to learn seeking a consistent role with opportunity for advancement.
Education
HIGH SCHOOL DIPLOMA SEPTEMBER 2014-JUNE 2018 GLASSBORO HIGH SCHOOL
• General Studies
Experience
SALES/ MANAGER IN TRAINING DECKER BRANDS- UGG OCTOBER 2019-JANUARY 2021
• Greeted customers with vibrant and welcoming manner.
• Maintained cleanliness of the sales floor and back stock areas on a routine basis.
• Collaborated closely with co-workers to complete projects which included floor stocking and replenishment, apparel and accessory placement.
• Operated the POS cash register processing a minimum of 200 transactions daily, accepting cash, credit/debit, and gift cards as tenders.
• Consistently processed charge (ship from store), BOPUS (buy online, pay in-store), and eCom
(online) transactions.
• Strived to exceed customer’s expectations by providing knowledgeable, and supportive service to build lasting customer relationships.
• Assisted customers with locating inventory throughout store, trying on merchandise for accurate fit, and informing them of promotions and pricing in store. LEAD TEACHER KID ACADEMY LEARNING CENTER MAY 2016-SEPTEMBER 2020
• Met with parents to discuss child(ren’s) progress towards educational and behavioral goals.
• Provided care for children, which included, but was not limited to creating schedules and routines, assisting with toileting needs, grooming, and properly sanitizing the classroom and toys to ensure maximum health safety.
• Prepared meals and snack daily.
• Created functional learning plans for balanced instruction.
• Assisted with development of children’s development of fine and gross motor skills.
• Encouraged age-appropriate learning and socialization by teaching basic skills and concepts, such as manners and sharing.
• Closely monitored and recorded children’s health and well-being daily and reported any abnormalities.
Work Experience
Wawa Customer Service Associate
Wawa - Township of Woolwich, NJ
Present
• Provide prompt service to all customers in a friendly and professional manner, assisting customers with their purchases, answering questions, locating what they need
• Ensure that customers receive accurate information about products and services
• Process customer orders quickly and accurately including cash handling and credit card transactions PINK Sales Associate
Victoria's Secret - Township of Deptford, NJ
October 2021 to February 2022
• Engaging customers in conversation and encouraging them to buy products
• Responsible for ringing customers in a timely manner and guaranteeing high level of customer service UGG
Blackwood, NJ
October 2019 to January 2021
UGG was a seasonal pop up store and is only open for 3 months ( October- January). Energetic individual providing a positive shopping experience for diverse customers. Great persuasive selling skills, the ability to work effectively under stress tolerance. Adaptable team player willing to go the extra mile. Kids Academy Team Member
KID ACADEMY LEARNING CENTER - Williamstown, NJ
May 2016 to September 2020
I’ve been working at Kid Academy since 2016. My role for being a head daycare teacher would be planning and conducting activities for a balanced classroom of instruction, demonstration, and work time that provides the children with opportunities to observe. As well as meeting and greeting with parents to discuss their children’s progress and priorities for their children. Education
High school diploma
Glassboro High School - Glassboro, NJ
September 2014 to June 2018
Skills
• Customer service (4 years)
• Retail Sales (4 years)
• Cashiering (3 years)
• Cash Handling (4 years)
• Time Management (3 years)
Additional Information
Currently in school for certified medical assistant
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