Project Management Manager
Resume:
BILL PLETCH
Commerce, GA *****
*********@*****.***
SUMMARY AND PROFILE
Senior Executive & Project Management Leader
Change Management / IT Projects / Process Improvements / Team Leadership / Revenue & Business Growth Insightful leader and strategic thinker with 20+ years of success and unwavering business ethics. An agent of change, able to assess and transform organizations through advanced skills in business planning, project management, financial acumen, and cross-functional team leadership. Build positive and strategic relationships with stakeholders, clients, teams, vendors, and professionals at all levels to overcome barriers, drive seamless operations, and resolve issues. Deliver IT projects and initiatives on time and under budget with no compromise on quality. Seasoned communicator able to inspire staff, fortify partnerships, and negotiate terms. Drive revenue growth, cost efficiencies and improvements to productivity and workflow.
SKILLS AND EXPERTISE
AWS/AZURE technical project management
Project/Program Management
Lims Technical Business analyst
Laboratory Workflow
Tableau expertise
Scaled Agile certified professional
SAFe Agile Leadership Certification
LIMS (Starlims, LabVantage, Labware)
expertise
Revenue Cycle experience
Project Requirements and Scope
Process Analysis & Redesign
Information Technology Projects
Client and Stakeholder Relations/Negotiation
Agile professional certification
SAFe Agile Product leader certification
Infrastructure Project Management
PROFESSIONAL EXPERIENCE
ARMAVEL LLC – TACOMA, WA
Infrastructure Senior Project Manager
3/2023 – Present
Planned, coordinated, executed, and managed projects in alignment within budget, schedule, scope, and predefined expectations. Crafted detailed project plans for information technology projects encompassing Cloud Modernization within contracts with the Centers for Medicare and Medicaid (CMS). Drove Infrastructure Cloud secure architecting and efficient solutions. Managed projects for the agency spanning on-premise, Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) environments. INTELYSIS CONSULTANTS LLC – ATLANTA, GA
Managing Member Senior Project Manager
7/2020 – 2/2023
Selected Contributions:
Enhanced reliability, efficiency and functionality of North Carolina Administrative Office of Courts on Contract as Senior Project Manager conducting end-to-end enterprise digitalization of all court and judicial functions
Senior Project Manager and Product Owner for the integration team in a large enterprise-wide Tyler Inc Odyssey implementation for State of North Carolina Administrative Office of Courts (NCAOC).
Responsible for all 32 external integration and Azure cloud project management. Scaled agile project.
Responsible for all Forms, Enterprise Custom Report development to mirror NCAOC legacy system for the past three years in a Agile format.
ACCENTURE – ARLINGTON, VA
Manager Product Owner/Release Train Engineer (Scaled Agile) 1/2017 – 7/2020
Drove efficiency, productivity, and seamless operations by steering in enterprise wide LIMS and Pega COTS software development and implementation projects for NIH, FDA, CDC, DOD, DOJ, Treasury, Army, Navy, DISA, enhancing workflow and enterprise wide data management. Created a positive and inclusive team environment by promoting clear and transparent communication across staff.
Selected Contributions:
Enhanced reliability, efficiency and functionality of Walter Reed Army Institute of Research (WRAIR) by conducting end-to-end enterprise wide research assessments enabling stakeholders to review vendor offerings and select a Laboratory Information Management System (LIMS) product to address operational challenges and needs.
Generated approximately $ 2 Million in cost savings in lost productivity for the government by providing StarLIMS systems implementation for the Army Public Health Command
Led two worldwide teams to implement StarLIMS for the Army of Public Health Command and the Department of Defense POW/MIA accounting agency laboratories, delivering results on time and on budget.
Scrum master for the integration team in a large enterprise wide Pega implementation for DOD. SAFe 4.5 Agile software implementation for the past 2 years. Responsible for all integration and AWS cloud project management. Scaled agile project. Scrum master over integration team then RTE (Release Train Engineer) over 9 scrum teams for 2 years.
Member of the Accenture Global Faculty Team running classes for new joiners and the Accenture Delivery Method for Project Management.
Implementation Project Manager CSRA, CDC, Army Public Health Command and the POW/MIA Personnel Recovery Laboratory Starlims implementions
Implementation Project Manager for the Defense Information Services Agency, DOD Pega 7 implementation and 8.3 upgrades
CSRA Inc. CDC Influenza Division – Atlanta, GA
Project Manager Business Analyst Scrum Master
8/2010 - 12/2016
Planned, coordinated, executed, and managed projects in alignment with budget, schedule, scope, and predefined expectations. Crafted detailed project plans for information technology projects encompassing project objectives, technologies, systems, specifications, schedules, funding, and staffing. Researched LIMS assessments on functionality and usability of enterprise LIMS. Evaluated documents, performed interviews, workshops and workflow analysis to define business requirements and processes. Developed business architecture using requirements including scope, processes, alternatives, and risks.
Selected Contributions:
Effectively managed a $3.6M contract and five resources, delivering quality results within defined expectations and budgets as well as generating significant cost savings. SAFe agile software implementation from 2013-2016
Ensured functionality of applications by conducting five levels of enterprise application testing including functional, regression, user acceptance, integration, and performance, consistently meeting client needs and attaining client satisfaction.
AZURE cloud technical project manager
Streamlined communication across team by communicating client needs through data/process models, effectively boosting efficiency; liaised between business and technical teams to ensure clearly defined goals and understanding of applications.
Applied insight to detect gaps and issues and lead modifications and changes to systems.
Tracked and reported on project progress to identify and overcome barriers, leading to timely deliverables.
Business analyst 2013-2014 for all CDC Starlims Laboratory Information management system Implementations
General Dynamics C4 Systems – Scottsdale, AZ
Project Manager Business Analyst
4/2009 - 10/2011
Led full-cycle project management to ensure timely and optimal deliverables on budget and within defined scope. Interfaced with project teams, motivating staff toward common goals and collaborating to resolve issues. Reported on project status by analyzing and summarizing information and trends. Selected Contributions:
Streamlined workflow by managing team of 27 individuals and assigning duties and responsibilities to meet deadlines.
Gained resources and materials while yielding cost savings by negotiating with suppliers.
Communicated with clients to gather software requirements, define business rules, and relayed specifications to development teams.
Translated stakeholder requirements into over 10 different tangible deliverables including functional specifications, user cases, user stories, workflow/process diagrams, dataflow/data model diagrams.
Created and managed annual budgets of up to $1.8 million, tactfully controlling costs, monitoring expenses, and appropriately allocating funds.
Championed customer satisfaction by communicating directly with customers about their priorities, conducting surveys, and gathering insights through other methods. Army Corps of Engineer Officer
7/1987 - 6/2013
Led multiple projects in Horizontal and vertical construction project management all over the world. Led full-cycle project management to ensure timely and optimal deliverables on budget and within defined scope. Interfaced with project construction teams, motivating multiple functional staff toward common goals and collaborating to resolve issues. Reported on project status by analyzing and summarizing information and trends. Selected Contributions:
Streamlined workflow by managing team of 130-200 individuals and assigning duties and responsibilities to meet deadlines.
Gained construction resources and materials while yielding cost savings by negotiating with suppliers.
Communicated with stakeholders to gather construction requirements, and relayed specifications to construction development teams.
Created and managed annual budgets in excess of $10 million, tactfully controlling costs, monitoring expenses, and appropriately allocating funds.
Championed customer satisfaction by communicating directly with stakeholders and other government officials as well as foreign nationals about their priorities, conducting surveys, and gathering insights through other methods.
Prior roles as Regional Sales Manager (2000 - 2005) as well as multiple deployments to Iraq and Afghanistan as a Senior Military Officer in the United States Army Reserve (Retired in 2013 with full military honors). EDUCATION AND CREDENTIALS
Grand Canyon University – Phoenix, AZ
Master of Business Administration, Project Management and Leadership Master of Science in Leadership
University of New England – Biddeford, ME
Bachelor of Science in Medical Biology
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