Program Manager Project Management
Resume:
DOTT SALYER
Sr. Program Manager
PROFILE
Program Management Professional with proven record of developing and executing solutions that drive substantial gains in productivity, and processes. Collaborative leader with demonstrated success in training, motivating and leading teams of Engineers and Project Managers to deliver quality projects on time and under budget. Repeatedly tapped as the "go-to" person who can maximize resources, resolve complex issues, manage tough technology implementations, and achieve aggressive deadlines.
CONTACT
PHONE:
EMAIL:
****.******@*****.***
EDUCATION
George Washington University
Master of Project Management
UMKC
Master of Psychology
WORK EXPERIENCE
Tech Mahindra
Sr. Program Manager of Field Services for North America and Japan
July 2012-September 2024
Dynamic Leader that has managed large-scale (5M+) client programs focused on business growth, technology advancement and quality services in support of operational projects for 4G LTE, 5G, Switch and Small Cell installation, commissioning and integration for Ericsson, Samsung, Cisco, and Nokia equipment.
oBuilt and managed teams of Engineers, Field technicians, Construction & Project Managers, Contractors, and Back-Office Support for project delivery.
oInstrumental in RFP, Estimating and client negotiations pre project win.
oProven record of leading successful startup and ramp down of project life cycles with large projects at Rakuten, Dish, Verizon, AT&T, Sprint/Nextel (T-Mobile), Cisco, Nokia, Samsung by providing skillful problem resolution to reduce potential risks to the project by identifying process gaps.
oProven record for coaching and training teams to excellence, both virtually and onsite by providing MOP’s (Methods of Procedure) and onsite installation/implementation training.
oFunctions as Project Controls Manager completing budgets, month end invoicing, job completion notices and reports overall financial health of project status monthly by the team to Executives and Client.
Black & Veatch
Project Manager-Power/Telecommunications
October 2008-June 2012
Sprint
Affiliate Project Manager
July 1998-September 2008
SKILLS
Project Management
Action Oriented
Key Account Sales
Life Cycle and Capacity Management
Construction Management
E911 Compliance
NOC
Team Leadership
Policy and Procedure Writing
Training (online & in person)
Installation/Integration of Equipment
Safety Compliance-OSHA
MOP (Methods & Procedures)
Site Development
Employee Recruitment
Migration Coordination
Logistics and Fleet Management
Operational Management
Project Controls
Vendor, Supplier Management
Contractor Management
Procurement
Human Resources (HR)
Service Delivery
Client Liaison
Executive Reporting
Disaster Recovery
Process Improvement
Time Management
Project Planning
Problem Solving
Budgeting (P&L, EBITDA, EVA)
Proposals (RFP’s)/Bids
Time Keeping
Network Support
Multi-Tasking
Incident Reporting
Surveying
Key Performance Indicators (KPI)
Estimating
Integrity & Trust
Forecasting
Event Planning
Project Scheduling
Analysis & Troubleshooting
Strategic Planning
Quality Control
Client-driven
DATABASE KNOWLEDGE INVENTORY
QuickBase
Monday
Sharepoint
PACE
Egnyte
Ineight
Agile
ClickUp
One Drive
P6
Procure
Google Sheets
Trello
Jira
Salesforce
SAP EHS Management System
CAD/RedLines
Microsoft Office
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