Cleaning Services A Team

TINASHE CHAPU//CLEANER

OBJECTIVE

With over * years of experience in housekeeping industry. Proven track records of maintaining high standards of cleanliness, sanitation and guest satisfaction. Adept at managing teams, optimizing operations and ensuring compliance with public health and environmental regulations.

EXPERIENCE

HOLIDAY INN HOTEL HARARE

2021 - 2024

CLEANER.

• Restoring cleaning storage cabinets carts and basket for easy use.

• Changing bed linens and collected soiled linens for cleaning.

• Scrubbing floors with special equipment to achieve deep clean.

• Disposed of trash and recyclables each day to avoid waste build up.

• Maintain space with routines upkeep and basic.

• Coordinated with other departments to ensure

seamless operations and guest satisfaction.

• Maintained cleanliness and orderliness.

Provided customer service to guests, addressing their needs and concerns promptly.

• Making beds and changing linens.

• Operating wet vacuums, buffing machines and upholstery cleaners to clean rugs, carpets and upholstered furnitures. EASTWOOD LODGE.

2016 - 2020

CLEANER

• Using chemicals by following safety protocols and procedures to avoid burns and injuries.

• Engaging with guests on room requirements and amneties to promote overall satisfaction.

• Handling request for extra linens, toiletries and other suppliers.

• Complete special housekeeping actions such as turning mattress on set schedule.

• Restoring cleaning storage cabinets carts and basket for easy use.

• Changing bed linens and collected soiled linens for cleaning.

EDUCATION

Ordinary level Certificate.

5 olevels including maths and science

ADDITIONAL INFORMATION

• Ielts overal band 5.5

@

O

,

CONTACT

**************@*****.***

+263*********

204/A SAMAITA STREET

DZIVARASEKWA 1 HARARE.

SKILLS

• Proficient in various cleaning

techniques and use of cleaning

equipment.

• Strong attention to detail and

organizational skills.

• Excellent time management skills

and prioritizes task.

• Excellent communication and

customer services.

• Ability to work independently and

as part of a team.

• Knowledge of health and safety

regulations and protocols.

• Ability to work efficiently in a fast-

paced environment.

Adaptability and flexibility.

• Physical stamina to perform

cleaning tasks and lift heavy

objects.

LANGUAGES

• English fluent.

• Shona.

PERSONAL DETAILS

Gender : Female

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