Objectives
I am seeking a leadership role where I can leverage my expertise in managing people and projects to drive organizational success and support my professional growth. I excel in managing IT security, audit processes, and cross-functional teams, and I am skilled in collaborating with internal teams, external clients, and third-party vendors across global and remote environments.
Summary of Capabilities
Expertise in managing IT projects, resources, Risk Management and reporting across various platforms and technologies.
Strong interpersonal, organizational, and cross-functional collaboration skills.
Analytical thinker with excellent problem-solving, research, and investigative abilities.
Proven track record in diverse team environments, with a self-motivated approach.
Skilled in documentation, training, and team development.
Extensive experience in IT security, audit management, vendor management, and process automation.
Knowledge of change management, release policies, and process improvements.
Exceptional customer relationship management and problem resolution skills.
Relevant Skills
Certification:
ITIL Certified
ISO / NIS
RHCSA Certified
Working on CISSP Certification
Tools: ServiceNow, HP Service Center, CyberArk, Altiris, MS Project, MS Office, Excel, SharePoint, ACL Analytics, Workday, SailPoint, Ping Federate, Tableau, Archer
Environment: Windows/.NET, AIX, UNIX, Linux, JAVA, UDB, VM, Active Directory, and LDAP
Professional Experience
Bank of America – IT Project Manager V · Contract
Implementation of Governance Framework & Metrics
March 2024 – Present
Led initiatives to analyze and track security violations, working in both Agile and Waterfall environments. Collaborated with application teams and managed cross-functional projects to ensure compliance standards.
Key Contributions:
Directed a large team with minimal oversight, ensuring timely delivery of projects.
Provided status updates to senior executives and key stakeholders.
Management Reporting Oversight and Tableau reporting.
Third Party Management Oversight and reporting.
Oversight Strategic Risk Program projects using Bank of America’s project methodologies.
Compliance and handled risk assessments for Workday, Zero Trust, CyberArk, SailPoint, Ping Federate, COBIT, ISO, NIST, and FFIEC framework.
Conducted quality assurance for risk acceptance of IAM observations.
Bank of America – Application Architect IV · Contract
GT/GIS CSA – Control Gap Remediation (CGR)
December 2021–December 2023
Led initiatives to analyze and track security violations, working in both Agile and Waterfall environments. Collaborated with application teams and managed cross-functional projects to ensure compliance with IAM standards.
Key Contributions:
Directed a large team with minimal oversight, ensuring timely delivery of projects.
Provided status updates to senior executives and key stakeholders.
Managed Strategic Risk Program projects using Bank of America’s project methodologies.
Ensured IAM compliance and handled risk assessments for Workday, CyberArk, Zero Trust, SailPoint, Ping Federate, COBIT, ISO, NIST, and FFIEC framework.
Conducted quality assurance for risk acceptance of IAM observations.
Supports and facilitates assigned ERM Program policy and procedure documentation, training, communication, and oversight activities across the enterprise.
Wells Fargo – Information Security Analyst (Control Adoption Lead) · Contract
March 2021–December 2021
Played a critical role in the Identity and Access Management Enterprise Solution (IES) program, guiding 4000+ applications through the access management lifecycle.
Key Contributions:
Led the on-boarding of business assets into the IAM enterprise solution.
Served as the primary liaison between application teams and IAM program stakeholders.
Managed the lifecycle stages from discovery to transition for applications using Oracle Identity Governance.
Provided feedback on IAM policies and processes for continuous improvement.
MetLife – Senior Business Systems Analyst
Global Technology & Operations
October 2019–August 2020
Collaborated on the Customer Identity & Access Management (CIAM) platform, delivering technical expertise for the CIAM implementation program.
Key Contributions:
Partnered with IT Risk and development teams to ensure alignment of technical capabilities with business goals.
Developed relationships with IAM vendors and provided risk assessments for architecture changes.
Supported Azure Cloud-based projects and technical oversight for delivery teams.
Worked with the support groups to enforce zero trust with the new applications
MetLife – IT Risk and Security Consultant · Contract
Global Technology & Operations
April 2018 – October 2019
Consulted on IT security and audit compliance for various platforms and applications.
Key Contributions:
Provided expert advice on Unix, AIX, Linux, and UDB platform security.
Managed audit responses and ensured compliance with COBIT, ISO, NIST, PCI, SOX, SOC1, SOC2, and regulatory standards.
Supported the development of IAM strategies and on-going governance efforts.
Red Hat - Technical Support Engineer (Linux Storage/Kernel)
June 2016 – August 2017
Provided Linux platform Consultation for IT support groups for both Change and Release Management Teams for planning and execution of Dev, Test, and (DR) Disaster Recovery, and production environments, capacity planning, and storage data recovery.
Key Contributions:
Provided exceptional technical consulting and troubleshooting support.
Exceed customer expectations by offering creative solutions to technical challenges.
IBM - Sr. Security Project / Program Manager ITIL®
September 2014 – May 2016
Managed security projects and audits for global and internal clients, ensuring compliance with various IT and regulatory standards.
Education
B.S. Computer and Information Science,
Elizabeth City State University