MA JESSICA FE
PANCHO RAZONABLE
CUSTOMER SERVICE REPRESENTATIVE
PROFILE
A Call Center Representative with one
year of professional experience
providing quality customer service
within the financial industry. Adept at
handling high call volumes on a daily
basis and identifying opportunities to
enhance client satisfaction.
CONTACT
PHONE:
EMAIL:
**************@****.***
EDUCATION
University of Mindanao Digos Branch
2009-2010
Healthcare Administration
Southeastern College of Padada
2005-2009
Highschool
Padada Central Elem. School
1999-2005
Elementary
WORK EXPERIENCE
FIS GLOBAL SOLUTION INC.
Feb 2023-Sept 2023
Customer Service Representative
GENPACT ALABANG
June 2022-Dec 2023
Customer Service Representative
SKILLS
75%
80%
75%
80%
90%
Communication
Problem solving
Knowledge
Retention and…
Adaptability
Flexibility