Customer Service Relations

TINA SEMONELLE

130-***-***** **********@*****.*** Bear, DE 19701

SUMMARY

I have a diverse background in the warehouse, healthcare and small business owner. I've worked in the banking and small office industry years ago as well as a customer service representive, switchboard operator, bookkeeper and Receptionist as well and am for an office/customer relations position currently

SKILLS

Basic office skills including excellent phone & customer service skills. Written and verbal corresponding as well as basic computer skills. Attention to detail and an eagerness to learn new and improved way of doing things in a professional manner.

EXPERIENCE

Owner/Operator, Flippin Clean, March 2012-May 2023

Bear, DE

Owned a small home house cleaning business

Packer, Amazon Fullfilment, November 2015-December 2020

Middletown, DE

Scanned, packed and labeled and shipped individual items to Amazon customers in a timely manner

Inspected packages for accuracy and completeness before shipping.

Packed products in accordance with specified instructions.

Wrapped items securely using appropriate packing materials.

Labeled boxes, crates, and other containers accurately.

Maintained records of shipments, returns, and damages.

Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.

Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.

Utilized barcode scanners to track incoming and outgoing shipments.

Assembled cardboard boxes according to customer specifications.

Home Health Care Provider, Homewatch CareGiversInc, March 2012-May 2014

Wilmington, DE

Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.

Assessed patient conditions by monitoring vital signs and tracking changes in health status.

Developed individualized care plans for each patient based on needs assessment.

EDUCATION AND TRAINING

High School Diploma

Delcastle Technical High School, Wilmington, DE June 1988

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