Customer Service Information Technology
Resume:
KARYSSA HARRIOTT
Brooklyn, NY *****
****************@*****.***
Professional Summary
I am Interested in a position that would expose me to the different aspects of an industry, to provide me with opportunities to expand my experience in the customer service field. Highly-motivated and well organized professional seeking a role in a vision-driven organization requiring skills and education in the
legal or IT field. An innovative individual, skilled in information technology systems and project management looking to be a
contributor in a company/ organization that strives for excellence and Highly motivated and well organized, seeking a role in a vision-driven organization requiring customer service and sales skills.
Authorized to work in the US for any employer
Work Experience
Receptionist
DR. RUFAI OLUSANYA-Brooklyn, NY
September 2014 to November 2014
• Maintained high service levels with patients to increase satisfaction.
• Clerical duties (faxing, copying, mailing and directing clients to appropriate locations.
• Assisted visitors in high stress environment in a professional manner while adapting to different situations and personalities.
• Responsible for appointment booking, confirmations and payment processing/ co-pays and insurance verification
Office Assistant
FAMILIES FIRST-Atlanta, GA
June 2013 to August 2013
• Managed filing system.
• Greeted clients and visitors.
• Maintained supply inventory.
• Aided with client reception as needed.
• Performed general office clerk duties
Education
ASSOCIATES in Health Science
ALBANY STATE UNIVERSITY
January 2015 to December 2022
HIGH SCHOOL DEPLOMA, LUELLA HIGH SCHOOL
May 2014
Skills
• Communication skills
• English
• Spanish
• Typing
• Great Customer Service skills
• Office experience
• Proficient in conflict resolution
• Clerical Experience
• Patient listener
• Customer service
• Clerical experience
• Computer skills
• Microsoft Word
• Time management
• Microsoft Excel
• Medical terminology
• Medical Records
• Medical Terminology
• Proficient in Microsoft Suite
• Phone etiquette
• Detailed oriented
• Great communication skills
Assessments
Work motivation — Proficient
February 2022
Level of motivation and discipline applied toward work Full results: Proficient
Workplace safety — Proficient
December 2022
Using safe practices at work
Full results: Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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