Palo Alto Network Security
Resume:
Valentine Uwangue
Atlanta, GA 770-***-**** ****************@*******.*** LinkedIn Profile
SUMMARY
Firewall Engineer who possesses an ample understanding of network security with hands-on experience in configuring and managing Next Generation Firewalls (Palo Alto Firewalls). Proficient knowledge of security best practices to effectively handle various tasks with confidence. Leverage a proactive approach towards protecting data, optimizing network security, and stabilizing enterprise networks. Adapt to changing environments and client requirements with a passion for incorporating emerging technologies. Valued for effective communication and coordination with cross-functional teams to drive long-term growth and network stability.
TECHNICAL SKILLS
Network Security Network Troubleshooting Audit and Assessment Firewall Configuration and Management
Risk Mitigation and Assessment Strong Communication and Collaboration Skills Documentation and Reporting
VPN Technologies Security Infrastructure Implementation Incident Response Threat Intelligence
Network Protocols Regulatory Compliance Project Planning Stakeholder Relations
Budgeting Sound Decision Making Team Leadership and Management
WORK EXPERIENCE
Senior Palo Alto Firewall Engineer, Verizon March 2019– Present
Follow documented procedures to complete specific technical tasks within a deployment project.
• Centrally configure and manage multiple Palo Alto firewalls through Panorama.
• Manage Global Protect on both Palo Alto and Panorama.
• Troubleshoot firewall incidents using logs from Palo Alto and Panorama.
• Manage and configure site-to-site VPNs, as well as user access VPNs on Palo Alto.
• Manage and configure Palo Alto firewall security rules and NAT.
• Manage and maintain Palo Alto physical and virtual firewalls.
• Upgrade Palo Alto firewalls with Panorama as needed.
• Troubleshoot complex issues related to DNS, SSL/TLS, HTTP, firewall, proxy, and performance.
• Make modifications to security policies or configurations of customer-managed devices.
• Perform firmware and hardware upgrades, including notifying customers, scheduling update windows, and conducting updates.
• Deploying Palo Alto devices in Virtual-Wire Mode.
• Deploying Palo Alto devices in Tap Mode.
• Deploying Palo Alto devices in Layer 3 and Layer 2 Mode.
• Resolve problems related to network, device, policy, and connectivity issues.
Network Security Engineer, Hyatt Hotels Corporation February 2017 – February 2019
Conduct basic and advanced troubleshooting on all Palo Alto platforms.
• Handle troubleshooting of stability issues with the Management Plane, Control Plane, and Data Plane.
• Help with advanced configuration and deployment of Palo Alto firewalls.
• Provide support for integrating Palo Alto firewalls with Panorama, enabling central management, logging, reporting, and control.
• Perform root cause analysis and provide detailed reports on failure analysis to customers.
• Establish Lab replication setups to replicate issues related to Palo Alto platforms and PAN-OS.
• Track bug fixes with engineering while keeping customers informed of the progress.
• Manage support cases to ensure that issues are recorded, tracked, resolved, and followed up on promptly.
• Develop knowledge base documentation to help customers access solutions more quickly and conveniently.
• Configuring and troubleshooting layer 2 and layer 3 technologies including VLANs and VPN management.
• Experience with TCP/IP protocols such as HTTP, DNS, UDP, TCP, SMTP, DHCP, and FTP, including RIP and OSPF.
• Troubleshooting infrastructure systems such as DNS and firewalls.
Valentine Uwangue, Resume Page 2
Network Operations, Care Universal Inc October 2014 - January 2017
Collaborate with the data center planning group to assist in meeting network capacity and high availability requirements.
• Provide technical support and identify and resolve recurring issues.
• Perform in-depth investigation, analysis, and resolution of network-related issues.
• Provide level 2/3 support for network design and solution implementation.
• Work as part of a team in a fast-paced, constantly changing, and challenging 24x7 environment
Desktop Support Engineer, World of Thanks LLC June 2013 - September 2014
Played an important part in overseeing the management of company equipment, which included computers, printers, and mobile devices. Additionally, I provided IT support for upcoming meetings and conferences.
• Provided IT support for World of Thanks, LLC, helping with IT conference/meeting room equipment.
• Supported all company computers, printers, and mobile devices.
• Provided training on SharePoint, completed ad-hoc tasks, and conducted induction for end users.
• Ensured that support tickets were resolved according to defined support processes. - I provided feedback on areas that needed improvement within the department.
DEGREE & CERTIFICATIONS
Bachelor of Science, Business Administration and Management, University of Phoenix
Professional Certificate in Financial Planning, University of Phoenix
CompTIA Security+ Certified, CompTIA
Palo Alto Networks Certified Network Security Engineer (PCNSE) Palo Alto Networks
Certified Information Systems Auditor® (CISA) ISACA
Palo Alto Networks Certified Network Security Administrator (PCNSA) Palo Alto Networks
Certified Information Security Manager® (CISM) (ISACA)
References will be provided upon request.
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