Customer Service Crew Member
Resume:
Alexandria, VA *****
************@*****.***
EDUCATION
Diploma
Test Electronic and computer school
September 2008
Honor Roll
Perfect attendance
SAM ALEMU
OBJECTIVES
Dynamic and dependable professional with extensive experience in customer service and vehicle operation at Koons Ford. Recognized for exceptional work ethic and flexibility, consistently delivering outstanding results. Proven ability to enhance customer satisfaction while efficiently managing tasks in fast-paced environments. A fast learner committed to excellence in every role.
SKILLS
Dependable
Flexible
Good attitude
Hard working
Fast learner
Vehicle operation
Customer service
EXPERIENCE
SERVICE CREW MEMBER
Koons ford Falls Church, VA February 2023 - March 2024
Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
Directed drivers to parking spots.
Monitored parking area for safety, security and general customer concerns.
Moved and worked with vehicles to support sales activities.
SERVICE CREW MEMBER
Hyundai Fairfax, VA May 2021 - November 2022
Greeted customers and provided excellent customer service.
Demonstrated dedication and work ethic through consistent attendance and top-level performance.
Loaded customer orders into vehicles for transport.
Drove vehicles to different areas of dealership to meet display standards.
PARKING FACILITY MANAGER
Colonial Parking Washington, DC November 2011 - November 2019
Working at Colonial Parking my only responsibility was to validate tickets and greet customers with a warm welcome
Of course, Not much was required however sometimes we were responsible for parking customers' cars
But other than that, it was a great experience
HVAC TECHNICIAN
Crop Metcalf Fairfax, VA October 2004 - August 2011
Being an HVAC technician was by far one of the hardest jobs I have ever done
However, it taught me a lot of patience
We were required to clean the Ventilation system with high-pressure vacuums and repair the AC systems
SALES ASSOCIATE
Rice University bookstore TX May 2000 - September 2004
As a sales associate at the campus bookstore, I had many responsibilities such as welcoming students and helping them find whatever class materials they desired
On top of helping the students, I was also responsible for unloading boxes containing all the new shipments of textbooks and such
I was also responsible for bringing the students up for the purchase
REFERENCES
Tesfaye Seifu, 703-***-****
Kalkidan Mitku, 301-***-****
Teshome Worku, 703-***-****
CERTIFICATIONS
HVAC
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