Customer Service Social Media

Janiyah Herring

202-***-**** - *******.*******@*************.***

PROFESSIONAL PROFILE

Motivated individual with 1-2 years of customer service experience seeking a part-time position as a retail team member or restaurant hostess/waitress.

EXPERIENCE

YouthBuild DC Public Charter School Washington, DC October 2022- March 2023

College and Career Readiness Intern

● Created and designed flyers, banners, etc. to promote school wide events

● Planned, managed, and implemented a school-wide project to promote college and career readiness with the student body

● Developed essential office skills such as typing, social media management, and project management

YouthBuild DC Public Charter School Washington, DC August 2022-Present

Skilled Laborer

● Supported the community by completing construction projects for local partners such as Catholic Charities

● Earned OSHA10 certification by demonstrating knowledge of workplace safety policies procedures while on construction sites

● Completed assigned tasks individually and as part of a team while using previous knowledge in carpentry, plumbing, painting, flooring, and electrical trades

● Demonstrated proficiency with power tools through Home Builders Institute PACT certification

● Developed soft skills such as teamwork, conflict management, and time management through collaborative construction projects, self-paced learning modules, and life skills coaching Harris Teeter Washington, DC December

2021-May 2022

Cashier

● Assisted customers with finding store items and gave recommendations for product selection

● Balanced and maintained cash drawer shift throughout shift

● Maintained a clean and safe work area in accordance with COVID 19 safety protocols Safeway Washington, DC March 2021-September

2021

Cashier

● Greeted customers, answered questions and provided check-out services or assisted with self-check services

● Balanced and maintained cash drawer shift throughout shift

● Followed COVID cleaning procedures to sanitize store aisles, bathrooms and check out lanes

Janiyah

lanes

EDUCATION

YouthBuild DC Public Charter School Washington, DC Anticipated Graduation 2023

Alternative High School and Workforce Development Program

● Developed career and college ready math and literacy skills through rigorous academic program including Math, Science, Reading and Language Arts, and Social Studies

● Gained proficiency in Google Suites including Docs, Drive, and Calendar, as well as online video conferencing platforms such as Zoom

● Earned industry-recognized construction certifications through hands-on vocational instruction AWARDS, CERTIFICATIONS, & EXTRACURRICULARS

Home Builders Institute PACT Certification

September 2022

National Association of Home Builders Student Member November 2022 HBI Carpentry Certification October 2022

HBI Electrical Certification October 2022

HBI Green Building Certification

October 2022

NO THANKS GET THE APP

Edit with the Docs app

Make tweaks, leave comments, and share with

others to edit at the same time.

Contact this candidate