Customer Service Dining Room

Abigail Todhunter

https://atod**.wixsite.com/abigail-todhunter

**** * ***** *** 515-***-**** ****@*******.***

E D U C A T I O N — e x p e r i e n c e

[Iowa State University]

August 2022-

GPA 3.0

[Lincoln High School]

Des Moines IA

GPA 3.5+

[Hy-Vee Floral Clerk]

September 2021- May 2022

Took deliveries and made delivery lists, answered the phone, prepared daily delivery list, sent and retrieved FTD, Teleflora, and orders over the computer, checked in products, processed invoices, unloaded stock, made beginning levels of design work floral arrangements and filled any necessary merchandising needs. While assisting customers with their needs.

[Iowa State Dining staff]

January – May 2024

Restocked dining room with necessary items. Responsible for keeping dining room clean. Prepared, served, and stored food and beverages at various stations. Stocking, dishwashing and operated kitchen equipment. Responsible for checking food temperatures and helped train new employees.

[Lifeguard]

May- August 2024

Monitored swimming areas to ensure the safety of patrons and enforced pool rules to prevent accidents.

Responded quickly to emergencies, performing rescues, CPR, and first aid as needed.

Conducted regular safety inspections of pool equipment and facilities to ensure compliance with regulations.

Provided excellent customer service by assisting swimmers, answering questions, and offering safety guidance. Maintained a high level of physical fitness and alertness to respond effectively in emergency situations.

[Iowa State Back of House Staff]

August 2024- Current

Prepared ingredients by washing, chopping, and portioning food according to recipes and kitchen needs.

Maintained cleanliness and organization of prep stations, ensuring compliance with food safety standards.

Assisted cooks and chefs by stocking ingredients, assembling dishes, and handling kitchen equipment.

Followed proper food handling and storage procedures to minimize waste and maintain freshness.

Worked efficiently in a fast-paced environment while maintaining high-quality standards.

K E Y S K I L L S —

Communication

Critical thinking

Leadership

Teamwork

Positive attitude

Assertiveness

S k i l l s &

C e r t i f i c a t i ons

Date of Birth

March 26 2004

[20 years old] • CPR

• Customer service

L e a dership

I’m a driven and adaptable professional with a passion for problem-solving and continuous learning. While pursuing a degree in Advertising at Iowa State, I thrive in dynamic environments where collaboration and innovation are encouraged. I’m known for my strong communication skills and ability to work effectively both independently and as part of a team, I excel in roles that require creativity, attention to detail, and a proactive approach.

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