Call Center Contact

Home Address: Zone-* San

Andres, Iriga City

Camarines Sur, 4431

***********@*****.***

Customer Relations Support

Sutherland Inc. 2021 - Present

Answered telephone calls with regards to

the customers inquiries about the products

and help placing orders.

Track missing orders and file claims for

damaged orders and make sure that

company will compensated.

Prepare beginning and end of the reports.

CCTV Operator Senior Team Leader

Telus International 2014 – 2020

Team Management

Prepared detailed reports for Global Security

Compliance

Investigate different incident happened

across all sites

Prepare new hire employee IDs and process

access request

University of Northeastern Philippines

Bachelor of Science and Accountancy, 2002

Baao Sentral School (TESDA)

Basic Computer Education

With Honors

Cebu Call Center Training

Contact Center(NC II)

Top 5 of the Class

WORK EXPERIENCE

EDUCATION HISTORY

PERSONAL PROFILE

Experienced Customer Relations Support with

4 years of diverse tasks. Tech-savvy and

reliable problem solver. Dedicated and highly

motivated with a strong work ethic, reflected

in diligence, punctuality, and reliability.

Consistently meets deadlines and exceeds

expectations

VIRTUAL ASSISTANT

LORNA

CONTACT ME AT

ANILA

+639*********

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