Business Analyst Systems

James Maina

**********@*****.*** 479-***-**** Rogers, AR

SUMMARY

Business Systems Analyst with 6 years of experience in developing technical solutions and improving user experiences for major corporations like United Healthcare Group and Simmons Foods Inc. Skilled in Agile methodologies, requirements gathering, and stakeholder collaboration, with proficiency in SQL, Jira, and Python. Seeking to leverage expertise in business process modeling and system analysis in a Business Systems Analyst role. WORK EXPERIENCE

Walmart Stores Inc. Item Catalog - Taxonomy Bentonville, Arkansas Business Analyst Jan 2024 - Mar 2025

• Facilitate French and Spanish translations for canonical attribute values to enhance item catalog accuracy and accessibility.

• Conduct analysis on missing, duplicated, and synonymous item values to ensure data integrity and consistency.

• Update and analyze newly modified and requested product types for comprehensive catalog taxonomy management.

Walmart Stores Inc. Store No8 Bentonville, Arkansas Operations Business Analyst Jun 2023 - Oct 2023

• Migrated information content from a third-party application to the internal network to support application decommissioning.

• Facilitated the creation of internal and external sub-domains for two project teams, enhancing network integration.

• Documented processes for requesting DNS, CDN, and SSP within the network to streamline future operations. United Healthcare Group Minneapolis, Minnesota

Business Systems Analyst Nov 2021 - Jun 2023

• Developed technical solutions to enhance user experience for Brokers, resulting in improved system usability and efficiency.

• Executed comprehensive User Acceptance Criteria testing for user stories, ensuring alignment with project requirements and quality standards.

• Documented user guides for new production functionalities, facilitating smooth transitions and user adoption.

• Collaborated with Tech Leads, Project Managers, and offshore development teams to effectively manage development increments and support operational transitions. Simmons Foods Inc Siloam Springs, Arkansas

Business Systems Analyst Jan 2021 - Nov 2021

• Collaborated with stakeholders across various business units to define the scope and objectives for new initiatives.

• Developed comprehensive business and technical process models for HR and Finance departments to enhance operational efficiency.

• Led and managed multiple technical scrum teams, promoting adherence to Agile methodologies and ensuring effective troubleshooting and problem resolution.

KPMG US Dallas, Texas

Sr. Business Analyst Dec 2019 - Jun 2020

• Collaborated with solution teams and subject matter experts to develop comprehensive business system use cases and operational requirements.

• Elicited and documented business and functional requirements in an Agile environment, breaking down Epics into Features and detailed user stories.

• Maintained Scrum and Kanban boards, supported operational transitions, and facilitated knowledge transfer through detailed training documentation.

Walmart Stores, Inc. Walmart Labs Bentonville, Arkansas Technical Product Manager II Jan 2018 - Dec 2019

• Developed a cloud-based pricing execution solution that reduced mainframe MIPS usage, resulting in annual savings of approximately $2.5 million.

• Led a technical scrum team, promoting Agile methodologies, and prioritized product requirements to manage the feature backlog effectively.

• Created automated CQL and SQL data mining programs to deliver critical pricing metrics and product adoption insights for business stakeholders.

EDUCATION

Taylor University

B.S., Marketing Systems

Upland, Indiana

May 2016

SKILLS

Microsoft Office • Project Management • Confluence • Jira • TFS • Intermediate HTML and CSS Website Design • Java • Python • SQL • Cassandra DB • Sap Hana • Maria DB • Visio • Tableau

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