Customer Service Quality Control

Percy Hughes

Indianapolis, IN *****

Recruiter Summary:

Percy is a detail oriented and driven warehouse professional with proven expertise in fast-paced environments, achieving demanding productivity goals.

Experienced in picking, receiving and loading orders using forklift or pallet jack and inspecting and maintaining warehouse machines.

Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Maintained clean, orderly work environment free of hazards.

Verified documentation and condition of freight to assure quality standards were achieved.

Percy is local to Plainfield and is available for an interview on 24-hour notice.

Summary:

Driven warehouse professional with proven expertise in shipment preparation and quality control, honed at companies like Walmart. Excelled in fast-paced environments, achieving demanding productivity goals through exceptional hand-eye coordination and forklift operation. Demonstrated ability to enhance warehouse safety and reduce customer service complaints, underscoring a commitment to excellence and efficiency.

Skills:

Product Inspections

Shipment Preparation

Quality Control

Product Packaging

Forklift Operation

Hand-Eye Coordination

Loading and unloading

Stock replenishment

Order Picking

Shipping and receiving

Warehouse Safety

Education:

GED

Horace Mann High School at Gary, IN

Work History:

PepsiCo, Indianapolis, IN Mar 2021 - Jan 2024

Picker Packer

Printed labels, packaged boxes, and loaded into outbound containers.

Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Pulled orders quickly to maintain demanding productivity goals.

Used forklift for loading and unloading.

Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.

Walmart, Indianapolis, IN Feb 2020 - December 2020

Loader and Unloader

Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.

Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.

Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Strapped items down over protective padding to secure throughout transportation.

CVS Distribution Center, Indianapolis, IN Nov 2018 - May 2019

Picker Packer

Printed labels, packaged boxes, and loaded into outbound containers.

Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Pulled orders quickly to maintain demanding productivity goals.

Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.

Walmart, Chicago, IL May 2013 - September 2017

Loader and Unloader

Lifted and slid packages weighing up to 75 pounds on conveyor belts to transport items.

Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.

Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Strapped items down over the protective padding to secure throughout transportation.

Successfully navigated large shipments of materials through tight spaces and busy facilities.

Verified documentation and condition of freight to assure quality standards were achieved.

Assisted in receiving, stocking and distribution of merchandise.

Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Maintained clean, orderly work environment free of hazards.

Operated equipment while observing standard safety procedures.

Verified quantity and description of materials received by checking merchandise against packing list.

Unpacked and repacked items in different quantities and configurations for shipment.

Drove forklifts, pallet jacks and other equipment to move materials.

Moved furniture and boxes using utility dolly and truck ramp.

Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Contact this candidate