Quality Assurance Project Management

M. Alex Tahmoush

c. 949-***-**** ****.********@*****.*** https://www.linkedin.com/in/matahmoush ALTADENA, CA Project Management professional with 20+ years of experience in technology, specific expertise in the application of Quality Assurance (QA) methodology, and innate ability to spot inefficiencies and implement innovative solutions.

Proven experience in custom application of Scrum, Agile, Kanban and Waterfall principles, plus a solid understanding of each stage in the technology life cycle.

Demonstrated ability to successfully manage distributed quality assurance teams; veteran hands-on testing as needed.

Measured results for improved performance, testing efficiency, and code coverage.

Specialties: Quality Assurance Methodology, Project Management, Release Management, Environment Management, Budgeting, Stakeholder / Client Interface, Developing Test Strategy/Plans, Automation and Process Improvement. PROFESSIONAL EXPERIENCE

COX AUTOMOTIVE IRVINE, CA 2021 – Present

QUALITY ASSURANCE LEAD

Quality lead for elite solutions team providing tactical recourse for products with critical issues. Since inception, have fixed, hardened, productionized, and redeployed 4 digital automotive products and their supplemental systems for ongoing management.

Responsible for full project lifecycle from Quality perspective for each product: assess and identify critical issues, develop, document and implement resolution plans, train teams, monitor progress, hand off for ongoing management

Designed and implemented repeatable onboarding process in collaboration with leadership to reduce developer learning curve from 6mo+ to under 2 weeks; train developers on test engineering standards for each product

Quality oversight of “everything data” for each product – ingestion, validation, manipulation, mapping, presentation, documentation; along with tools for testing, transaction history, reporting, and analysis

Developed and executed best practice testing processes to maximize agility, testing efficiencies, and effectiveness

- Focus on Testability and AC during grooming and development

- Shift 90% testing and regression responsibilities to the Development team

- Free Quality and Product teams to focus on end-user engagement and acceptance

Refined Quality workflows to allow core team to elevate focus from feature and bug testing to performance testing, scalability, and overall system health

Created culture of proactive performance oversight to raise and resolve issues prior to potential client visibility HCL, INC. @ DISNEY STUDIOS GLENDALE, CA 2019 – 2020 QUALITY ASSURANCE LEAD

Led a distributed team of QA engineers (US, Mexico, India) in the testing and validation of a $15MM Residuals Management System involving the migration of $3B in historical transactions and the decommissioning of a decades-old legacy system used to calculate talent residuals, royalties, and participations payments.

Planned attacks on projects (audit, CDC, Workflow) while managing testing/delivery for 3 product lines – core, reporting, maintenance

Redesigned release process driving stability and consistency in code delivered to production: release definition, intra- team coordination and scheduling, documentation, UAT, approval and execution; ongoing process management M. Alex Tahmoush Resume - Page 2 of 2

Oversaw code deployment through multiple development and production environments, identifying and implementing improvements to process gaps for enhanced project planning and an evolving release process

Directed and grew automation and regression for both unit tests as well as functional flow tests 25%

Overhauled hiring process; set up new candidate standards; interfaced with multiple vendors to select, interview, hire, on-board, and train team members

ITG, INC. EL SEGUNDO, CA 2000 – 2019

QUALITY ASSURANCE MANAGER

Managed 3 distributed teams of QA engineers (US, India) for middle and back-office products (GATE - order routing, Compliance - trade reporting, Back Office - billing) at a global institutional brokerage company.

Increased department productivity 250% by developing and executing improved workflow processes including establishing an automated regression suite of 15,000+ test cases, revising department release control/quality assurance processes, and creating a new version control system for project documentation. Built internal department website to advance organizational performance; increasing visibility of team / projects, enhancing critical understanding and buy-in across departments, and improving collaboration and turn-around times.

Ensured technology and front-end brokerage processes met stringent audit and compliance requirements

− Organized, coordinated, and performed software releases in compliance with Sarbanes Oxley

− Opened, tracked, and verified software errors via an in-house web-based bug tracking tool

Member of Technology Management Committee, steering the direction/focus of the technology side of the business and its products within the company

Key statistics: Production incidents down 50%, time to market down 80%, projects automated with 15,000+ test cases PREVIOUS EXPERIENCE

RAZORFISH, INC. VENICE BEACH, CA

Quality Assurance Specialist. Managed disperse team of engineers to develop, implement, manage QA policies and procedures.

PEOPLEMOVER, INC. / OPUS360 CORPORATION

MANHATTAN BEACH, CA

Lead Software Quality Assurance Engineer. Led team of engineers responsible for verification of web-based e- commerce software designed to manage labor supply

chain for IT services orgs. Developed / deployed key processes, testing specs, procedures.

NORTHROP GRUMMAN CORP. PICO RIVERA, CA

Lead Software System Test Engineer. Managed and

directed a team of engineers for system verification and validation on a Mission Planning System (Software

Engineering Institute Level 4 compliant).

EDUCATION

UNIVERSITY OF SOUTHERN CALIFORNIA

BS – Industrial and Systems Engineering

Minor in Business Administration

SKILLS / TECHNOLOGY

TESTING TOOLS Jira, Rally, Load Runner, QTP/UFT,

WinRunner, DBeaver, SnagIt, DataDog,

Sonarqube, Postman, Snagit, Redis

Insight, PagerDuty

TESTING

TECHNOLOGIES

Black Box, UAT, Functional, System,

Regression, Integration, Usability,

Compatibility, Risk, Data Validation &

Verification, UI, Gameday Simulations

DEVELOPMENT

TOOLS

Jenkins, Kibana, Liquibase, Consul, GitHub,

VisualStudio, Lucidchart, Snowflake

AMAZON TOOLS Athena, S3, SQS, Lambda, Elasticache

LANGUAGES SQL, HTML, XML, Java, C, C++, PERL

OPERATING SYS Windows, iOS, UNIX, Linux

Contact this candidate