It Support Windows Server
Resume:
Gary L. Eshelman
************@*******.***
SUMMARY:
Experienced working in many IT network environments as a Systems and Network Administration, specializing
in hardware and software of MS Windows Server 2019 through 2021, MS Windows 10/11 Enterprise, VMware, ESXi Server, vCenter and Linux. Office O365, SQL 2022, Imaging OS using SCCM, Intune with Autopilot, and PowerShell. Migrated users to O365, and auto enrollment in Intune. Responsible for CLI configuration changes to Cisco routers, switches, access points, and firewalls. Proficient with L2/L3 infrastructure support. Resolved alerts in enterprise networks and application software meeting SLAs, and documenting incidents through ServiceNow. Proficient writing documentation for procedures. Possess excellent customer service skills.
WORK EXPERIENCE:
Contract projects as follows:
IT Concepts, Veterans Affairs Medical Center, Lebanon, PA (4/24 to 1/25)
Systems Administrator
•Provide L2 and L3 IT support for network infrastructure equipment and end users.
•Create Windows Server scripts using PowerShell versions 5.1 thru 7.5.
•O365 Administration services including Exchange Online Administration to end users.
•Image computers with Windows 11 using MS Configuration Manager over IPv4.
Iron Systems Global, Campbells-Pepperidge Farm, Denver, PA (12/23 to 2/24)
Desktop Support Engineer
•Imaged laptop, & desktop computers onto Windows 11 using Intune with Autopilot.
•Provide L2/L3 administrative support network infrastructure both on site and remote assets.
Dexian, Lyric Healthcare, King of Prussia/Remote, PA (7/23 to 8/23)
Windows Admin – Intune, O365
•Create Windows Server scripts using Powershell versions 5.1 and 6.0.
•Create images and patch management using Configuration Manager.
•Installed Tanium to monitor and deploy updates to All End Point Computers.
•Updated client PC, laptop, & tablets to Windows 11 using Intune and O365 Autopilot.
Indotronix, Johnson & Johnson Consumer, Lititz, PA (1/23 to 5/23)
EUC Systems Support Specialist L2
•Short term project team to migrate J&J network infrastructure to Kenvue infrastructure.
•Administered MS Server 2019, ADDS, patch management, Windows 10 & 11, and O365.
•Administered and performed monthly updates on Linux Red Hat Servers
•Provide L2 and L3 IT support for network infrastructure equipment and end users.
Soft Snippets Incorporated, PPL Electric Utilities, Allentown, PA (4/22 to 8/22)
EUC Systems Engineer
•Part of project team to migrate MECM Win10 users to Intune and Autopilot.
•Installed Tanium to monitor and deploy updates to All End Point Computers.
•Participated in a test group which thoroughly tested beta version of new O365 images.
•Created block storage with the SAN which maximized IOPs, and SAN network updates.
•Administered MS Server 2019, ADDS, Windows 10, and Linux Red Hat Servers.
Pyramid Consulting, Pfizer Pharmaceutical, Collegeville, PA (6/21 to 10/21)
EUC Support Specialist L2
•Imaged laptops toWin10 Enterprise using SCCM, Intune, Autopilot and LANDESK.
•O365 Administration services including Exchange OnLine Administration to end users.
•Provide L2 and L3 IT support for network infrastructure equipment and end users.
Stefanini IT Solutions, Case New Holland International, New Holland, PA (1/21 to 4/21)
EUC Systems Support Consultant L2+
•Administered MS Server 2016, ADDS, DNS, DHCP, patch management, Windows 10.
•Updated client PC, laptop, & tablets to Windows 11 using SCCM PXE boot.
•Administered MS Server 2016 and 2019, ADDS, DNS, DHCP, patch management, Windows 10.
ABBTECH Professional Resources, Multiple Sites, PA (7/20 to 10/20)
Lead Analyst L2+, Windows 10 EUC, Imaging and Refresh
•Imaged laptops to Win10 using SCCM, migrated profiles using TransWiz, and LANDESK.
•Implemented an automated system to push OS packages to EUC on scheduled internals.
•Administered and performed monthly updates on Linux Red Hat Servers
•Administrative services for Windows 10, MS 2016 & O365, MS Server 2016, McAfee AV.
Insight Global, Envigo Pharmaceutical, Denver, PA (4/20 to 5/20)
EUC Lead Systems Engineer, Windows 10 Refresh Project
•Provide services for Windows 10, MS 2016 & O365, MS Server 2016, and VMware.
•Enterprise rollout of workstations, printers and asset tagging for migration project
•Re-imaged computer assets using SCCM/MDT provisioned for both UEFI and Legacy boot.
Ace Technologies Inc, PA State Education Association, Harrisburg, PA (1/20 to 3/20)
Windows Consultant L2, Windows 10 EUC Refresh Project
•Imaged Win10 EUCs, 2016 Servers, MS Office 2016 & 365, Xen Desktop.
•Administered and performed monthly updates on Linux Red Hat Servers
•O365 Administration services including Exchange and Exchange Online Administration
•Administered MS Server 2016, ADDS, DNS, DHCP, patch management, Windows 10.
Softworld Staffing Solutions, Santander Bank, Reading, PA (1/17 to 3/17)
Systems Analyst L2
•Image laptops to Win 10 with McAfee ePO securities for distribution by SCCM 2012.
•Created and triaged tickets to various team members, managed asset requests, and ticket resolutions
•Provide administrative services for MS Windows 7 & 10 Pro, MS Server 2012, and VMware.
MasTech Staffing, Lancaster General Hospital, Lancaster, PA (6/16 to 8/16)
EUC Systems Support L2
•Performed upgrades to desktop clients from Win7 to Win10 through SCCM 2012.
•Provide L2 support for MS Server 2012 and 2016, ADDS, DNS, Exchange 2013.
•Monitor infrastructure for application and network errors resolving alerts within SLAs.
•Support services to EPIC, MS Office 2016 and O365 Professional, plus 3rd party apps.
Smart Source Technical Staffing Solutions, Hilton Hotels, PA (5/15 to 1/17)
Windows EUC L2 (PT as needed)
•Provide Desktop and Server hardware, software installations and support to sites in PA.
•Installation and configuration of network switches, routers, wireless APs, and printers.
•Provide administrative services and troubleshooting for Macintosh, MS Windows 7, MS Server 2012, ADDS, VMware 5.5, SQL 2014, and Office O365 and 2016.
Network Analyst, XO Communications, Reading, PA (5/15 to 6/15)
•Short 6 week contract to provide asset inventory at National Distribution site in PA.
Spherion Staffing, Worked in a warehouse environment until IT position is established, PA (10/15 to 5/16)
Pyramid Consulting Incorporated, Catholic Health Systems, Exton, PA (4/14 to 9/14)
Windows / Network Administrator, Systems Support L2
•Performed Desktop Support, Infrastructure management, System maintenance to mission critical hospital systems, MS Office 2013, and Citrix applications.
•Provide Admin services for MS Windows Server 2003/2008R2, DNS, ADDS, Win7 Pro, Macintosh, SQL 2014, VMWare, Veritas NetBackup and off-site disaster recovery.
•Generate MS System Center Configuration Manager reports for PC system utilization
•Installed, upgraded, Windows XP clients to Windows 7, utilizing MS SCCM 2012.
End of Contract projects. Employment roles are as follows:
Employment Positions:
Sovereign Bank, Windows Network Admin., NOC, Reading, PA (9/01 to 9/06)
•Performed installation, configuration changes to Cisco routers, switches, wireless Aps.
•Monitored the data/voice LAN/WAN utilizing SolarWinds to ensure maximized network uptime.
•Installation of VMware, configuration of vSphere server, created VMs, configuring vSphere clients.
•Received calls from sites and opened tickets to address infrastructure issue within SLAs.
•Performed administrative services and Clustering for MS Windows 2003 servers.
Reading Eagle Company, Reading, PA
Assistant Manager, Internet Services, (9/98 to 9/01)
Telecommunications Supervisor, IT Department, (6/90 to 9/98)
•Designed a state of the art Internet Services Department. Specified new NT servers and Cisco network equipment. Apps. and equipment configured and joined to LAN/WAN.
•Migrated users off midrange computers onto MS Application and File Servers, and MS desktops.
•Administered infrastructure securities to clients through Norton Enterprise Security Suite.
•Installed and configured Clustering on MS Windows NT 4.0/2000 Servers, and services.
•Provide Admin services for MS Windows Server DNS, WINS, ADDS, IIS, Exchange, SQL, Win 98 and NT Workstation, and Macintosh computers.
•Performed monitoring and installations, upgrades, to Cisco routers and switches.
•Supported all company internet, remote access, VPN, and Exchange e-mail users.
IT Solutions, (4/06 to present, Part Time)
This is my non-profit company where I volunteer my IT services without charge. I have spent many years as an independent contractor, working with churches, food banks, and other non-profits organizations that need my help but can’t afford.
Focus of most projects:
•Migrate Win 7 users to Win 10 Pro utilizing MECM for OS and Intune for MDM.
•Performed Office deployment projects with many clients looking to migrate to O365
•Performed Support for MS Windows, Windows Servers, ADDS, O365 and VMware.
•Performed upgrades to computers, network equipment, MDF-IDF cabling, including printers.
EDUCATION, CERTIFICATIONS and TRAINING:
Degree
Area of Study
School/College/University
Location
Degree awarded? (Yes/No)
GPA
AS
1987
Specialized Electronics Technology
Lincoln Technical Institute
Allentown, PA
Yes
3.5
Cisco, CCNA electives completed:
Interconnecting Cisco Network Devices 2.1
Microsoft, MCSE/MCTS electives completed:
Configuring, Managing, and Maintaining MS Windows Server 2008
Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure
Configuring and Troubleshooting Windows Server 2008 ADDS
Administering MS SharePoint Server 2010 Designer for clients
Configuring, and Managing MS System Center 2012 Configuration Manager
Contact this candidate