English Language Customer Service

Name: Wesam Samy Mohamed Zakzouk

Sex: Female

Address: **** ********** **. ***.****, Huoston, Texas, 77063 Mobile: 346-***-****-346-***-****

Email: **************@*****.***

Education

-B.Sc. degree in Science (May 2007)

-Four years of study in English language in Chemistry

/Biology, Faculty of Science, Cairo University,Egypt.

-Diploma in applied microbiology (2017), Cairo University, Egypt.

-Master's in Microbiology (Virology), Ain Shams University, Egypt (2025).

Experience

I had training in the following:-

-National Research Centre, Cairo, Egypt.

-Micro Analytical Center, Faculty of Science, Cairo University, on biology electrophoresis, HPLC, Atomic absorption, and Biology.

-Ministry of State for Environmental Affairs in Egyptian environmental affairs agency on chemical analysis of water and soil, follow the quality system in soil and water, iron chromatography and bacterial analysis

-El Kasr El Ainia Hospital on blood sample drawing and clinical pathology analysis

-Training course on phlebotomy organized by medical laboratories training center and Egyptian syndicate of scientific professions

-Registered in the bacteriological registry of the Ministry of Health. Egypt.

-I have an Egyptian license to practice the Profession of medical analysis

Other skills

Computer skills

-Professional user in Word documents, Excel, PowerPoint presentations, and Internet search.

Language skills

-Mother language: Arabic

-English: TOEFL certificate score (600)

-German: good

Interests

-Domestic and international traveling

-Drawing

-Reading

Jobs done

-Senior chemist at El Borg medical laboratory.

-Professional in sample drawing.

-Medical laboratory branch manager.

-General laboratories Supervisor at school of medicine, Badya University in corporation with( utmb) health medical branch.

-Worked toward targets and excellent customer service.

-Employ teamwork skills by supporting the work of others with positivity and confidently delivering, solving any problem and achieving KPIs.

Master's degree in Microbiology (Virology)

Title of thesis

-Evaluation of Antiviral potential and mechanism of action of pomegranate rind and seed extracts against herpes simplex type (1) and hepatitis (A) viruses and related Mx gene expression.

Publishing scientific paper link

https://scholar.google.com/scholar?hl=en&as_sdt=0%2C44&q=wesa m+zakzouk&oq=#d=gs_qabs&t=174**********&u=%23p%3D7H WG6o0yCTsJ

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