Customer Service Business Administration

Eryka C. Patton

*** * ****** **, ** *****

***********@*****.***

Mobile. 214-***-****

PROFESSIONAL SUMMARY

Motivated and customer-focused professional with a background in psychology and business administration. Experienced in customer service, communication, and multitasking in fast-paced environments. Adept at problem-solving, organization, and maintaining a professional demeanor when assisting customers.

Education:

Bachelor of Science in Psychology & Minor in Business Administration

University of North Texas at Dallas, Dallas, Texas

(Expected Graduation: December 2025)

Scholar-Athlete & 2025 Dean’s List Honoree

Skills:

Customer service and communication

Multitasking and organization

Microsoft Office (Word, Excel, Publisher)

Problem-solving and critical thinking

Team collaboration and adaptability

Ability to handle multiple tasks efficiently

Attention to detail and time management

Work Experience:

Lifetime Fitness, Flower Mound, TX

Child Care Worker, (August 2020 – May 2021)

Supervised and ensured the safety of children in the facility.

Planned and organized age-appropriate activities.

Demonstrated strong communication and multitasking skills.

Extracurricular Activities:

Student-Athlete & Leadership Experience

Basketball Player, University of North Texas at Dallas

Developed strong collaboration and leadership skills by working with diverse individuals toward common goals.

Balanced academics, athletics, and extracurricular activities, demonstrating exceptional time management and commitment.

Recognized as a Scholar-Athlete and earned placement on the 2025 Dean’s List for academic excellence.

Student Athletic Advisory Committee

Assisted in communication efforts between student-athletes and administration, advocating for student needs.

Supported community engagement initiatives and marketing outreach for university athletic events.

African American Association

Assisted in event planning and coordination for cultural awareness programs and community involvement.

Managed logistics, budget planning, and promotional strategies for campus events.

Volunteer Activities:

Shiloh Church, Flower Mound, TX

Youth teacher assistant (Grades: Pre-k through 5th grade)

Social Media Team, creating and sharing engaging content

Community Outreach, Summer Program-Serve food to local families

oSponsored by Christian Community Action (CCA) in Lewisville, TX

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