Customer Service Patient Care
Resume:
Shanon Liebenrood
*** * ***** *** ****** Junction, AZ 85119 702-***-**** ********@*****.***
Summary:
Highly motivated Phlebotomy Technician who learns quickly and is extremely dedicated. Passionate about providing consistent, high quality patient care. Team player that’s efficient, flexible and eager to learn. Excellent customer service and computer skills. Professional Skills:
● Order of Draw
● Blood cultures
● Urinalysis
● Venipuncture
● Dermal Puncture
● PKU’s
● Butterfly venipuncture
● First Aid / CPR
● Vitals
● Sterilization
● Infection control
● Tube Additives
Education:
Pima Medical Institute – Mesa, AZ 11/20/2024
● Phlebotomy Technician Program
Professional Experience:
MomDoc Medical Office 2/10/2025 - Current
Phlebotomy Externship
● Venipuncture
● 150 successful sticks
● DR .office environment experience
● 160 hours of externship
Amazon - Fulfillment Center Associate I 05/2021 - Current
● Expert in related fields including receiving, stocking, and packing products and quality checks.
● Daily communication with the leads about important information that required immediate attention
● Provided answers to routine questions and knowledge for new employees
● Day-to-day fulfillment of customer orders with accuracy and efficiency
● Trained and certified to operate carts, hand trucks, and other moving equipment to move merchandise
● Onboarding for new employees
● Knowledge in T3 responsibilities on running different sortation tasks Fry’s food stores - Assistant Deli Manager Mesa AZ 11/2014-03/2021 Fry's Food Stores – Mesa, AZ
● Provide customer service with extensive product knowledge and a genuine interest in being able to answer questions and help with the occasional indecision.
● Work as efficiently and thoroughly as possible, the department receives compliments and praise.
● Keep track of sales, stock available and needed, the overall appearance and cleanliness of our department and the quality of product that we produced.
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