Customer Service Data Entry

BARBARA BENNER

Philadelphia, Pa ***** 267-***-**** *********@****.***

PROFESSIONAL SUMMARY

Highly skilled Customer Service Representative /Processor with extensive customer service experience.

SKILLS

• Clerical • QuickBooks • Microsoft Excel

• Problem solving • Data Entry • Administrative

• Microsoft Outlook • Critical thinking • Time Management

• Adaptability • Computer Proficiency • Detail-oriented

• Collaboration •Document review •Organization

WORK EXPERIENCE

2021 to Present Title Processor

Prosperity Abstract- Philadelphia, PA

• Prepare title commitments

• Obtain mortgage and judgment payoffs

• Working with underwriters to clear

discrepancies.

• Requesting Letter of Indemnity

• Communicating clients to obtain items.

• Input information using Soft Pro software

• Prepared Satisfactions, Resolutions

• Reviewing LLC documents, trust agreements

and estate documents

• Following up to resolve all issues either by phone call or email

2015 to 2020 Title Processor /Conveyancer

Assurance Abstract -Philadelphia, PA

• Review briefs from searchers

• Input customer information into Title Express

• Typing, legal, requirements, exceptions

and recitals for Commitment Reports

• Merging Title Reports

• Contacting Foreclosing Attorney for a policy,

regarding foreclosing mortgage

• Sending correspondence requesting Letterof

Indemnity from Underwriter

• Emailing Commitment Reports, CPL and Wire

Instructions to lenders.

• Creating invoices in QuickBooks

• Prepare Deed Packages

2008 to 2015 Administrative Assistant

House of Gold- Pennsauken, New Jersey

• Greet customers, answer phones, sign packages

• Prepare final billing invoices into the computer using Excel

• Prepare correspondence using Outlook, Word

and PowerPoint

• Prepare bank deposits

• Order supplies, filing and distributing orders

• Operating office machines, such as photocopiers

and scanners.

2003 to 2008 Teacher Assistant

Our Lady of Confidence- Willow Grove, PA

• Reinforced reading, math and social skills taught from the teacher

• Worked with special needs children ages 6-8.

• Reinforcing life skills such as cooking, cleaning and grocery shopping with young adults ages 14

to 21

Education High School

Little Flower Catholic High School

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