Driver,IT support, mechanical services, business coaching

WILLIAM ODHIAMBO OLUOCH

+254-********* *************@*****.**.** Nairobi,Kenya

CAREER OBJECTIVE

Motivated and adaptable professional seeking opportunities in IT support, mechanical services, business coaching, or media production. Passionate about leveraging technical expertise, leadership, and problem-solving skills to drive efficiency and customer satisfaction. PROFESSIONAL SUMMARY

Dynamic and results-driven professional with over 15 years of experience spanning IT support, small engine mechanics, business coaching, media production, sales, and professional driving. Adept at troubleshooting computer systems, leading financial groups, producing engaging multimedia content, and delivering outstanding customer service. A safety-conscious driver with a valid license and expertise in GPS navigation. Passionate about efficiency, problem- solving, and teamwork in diverse industries.

TECHNICAL & SOFT SKILLS

• IT Support: Hardware & Software Troubleshooting, Network Setup

• Mechanical Skills: Motorcycle, Generator, and Marine Engine Repair

• Media Production: Video Editing, Documentary Production, Voice-Over Work

• Business Development: Financial Group Management, Sales Strategies

• Leadership & Training: Coaching Entrepreneurs, Team Collaboration

• Driving & Logistics: GPS Navigation, Fleet Maintenance, Route Planning

• Soft Skills: Communication, Problem-Solving, Adaptability, Customer Service MAJOR PROJECTS & ACCOMPLISHMENTS

• Safe & Reliable Transportation: Provided over six years of professional driving services, ensuring timely and secure transportation for church members and leaders.

• Church Leadership & Event Planning: Led program coordination and community outreach initiatives as a deacon, improving church engagement and participation.

• Financial Group Mobilization Success: Spearheaded the growth of over 100 financial groups, increasing savings by 60%.

• IT Infrastructure Setup: Successfully installed and maintained IT systems for various businesses, reducing downtime by 30%.

• Training & Mentorship: Trained and coached junior mechanics, entrepreneurs, and IT trainees, improving team efficiency and technical knowledge.

• Media & Marketing Impact: Produced promotional documentaries that increased brand awareness for multiple organizations.

PROFESSIONAL EXPERIENCE

Volunteer IT & Media Specialist (Part-Time)

Agricultural Sector Development Support Program (ASDSP) & Kenya Climate-Smart Agriculture Project (KCSAP) – Siaya, Kenya (2011 – 2024)

• Managed IT systems and provided technical support for project activities.

• Developed multimedia content to enhance project visibility and outreach.

• Assisted in public engagement initiatives through digital media and documentation. Small Engine Mechanic

Odhi’s Motorcycle, Kenya (2009 – 2023)

• Diagnosed and repaired motorcycles, generators, and marine engines, increasing efficiency by 40%.

• Trained junior mechanics, improving service quality and customer satisfaction.

• Installed and configured GPS trackers for enhanced vehicle security. IT & Media Specialist

Moto Digital Ventures, Kenya (2013 – 2023)

• Installed, configured, and maintained computer systems, networks, and printers.

• Diagnosed and resolved software and hardware issues, reducing downtime by 30%.

• Produced high-quality video content, documentaries, and promotional materials.

• Provided IT training and support to clients, enhancing digital literacy and efficiency. Business Coach & Financial Group Mobilizer

Dare to Dream, Kenya (2017 – 2022)

• Trained over 100 entrepreneurs on small business management and financial literacy.

• Established and monitored financial groups, resulting in a 60% growth in savings and investments.

• Delivered customized coaching to help businesses achieve sustainable growth. Deacon & Church Program Coordinator

Siaya Town Baptist Church, Kenya (2021 – 2024)

• Planned and coordinated church programs, ensuring smooth execution of events.

• Served as part of the church's inner committee, contributing to strategic decisions.

• Organized community outreach initiatives and facilitated member engagement. Professional Driver

Siaya Town Baptist Church, Kenya (2018 – 2024)

• Provided safe and timely transportation for church members and leaders.

• Maintained vehicles in excellent condition, reducing repair costs by 25%.

• Utilized GPS navigation for efficient route planning and timely arrivals. Event Planner & Voice-Over Artist

Promethean Minds Entertainment, Kenya (2018 – Present)

• Organized and executed high-profile corporate and social events.

• Provided professional voice-over services for commercials, documentaries, and public campaigns.

Hospitality & Cleaning Services

Lourdes Hotel, Kenya (2024 – 2025)

• Ensured high standards of cleanliness and hygiene in hotel rooms and public spaces.

• Provided excellent customer service, contributing to a 15% increase in guest satisfaction scores.

• Adhered to safety and sanitation protocols, maintaining a hazard-free environment. EDUCATION & CERTIFICATIONS

• Kenya Certificate of Secondary Education (KCSE) – 2006

• ICT Certification (Comtech Computer College) – 2011

• Sales & Yamaha Product Knowledge – 2013

• Driving Certification (Imperial Driving School) – 2013

• Business Management for MSME Operators – 2016

• Certificate in Theology – Kenya Baptist Theological College, Kisumu Branch (October 2021)

• Mediation Training – 2023

ADDITIONAL INFORMATION

• Fluent in English & Swahili

• Strong adaptability and teamwork in diverse environments

• Willing to relocate and travel for work

• Committed to safety, compliance, and operational excellence REFERENCES

Available upon request.

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