Problem solving skill, People management skill, Office management skil

KEKANA THABANG OWEN No ** Kilimanjaro, Elands Rock

Identity Number: 870********** Nature Estate, Alberton, 1449

Nationality: South African

Tel (Mobile) 083*******/ 078*******

Email: **************@*****.***

PERSONAL Surname : Kekana

BACKGROUND First Names : Thabang Owen

Gender : Male

Date of Birth : 04 September 1987

Marital status : Married

Language : Sepedi, English, Tsonga and IsiZulu

EDUCATION

HIGH SCHOOL ATTENDED

Sechichi High School : Matriculated 2004

Matric Subjects : Sepedi, English, Afrikaans,

Business Economics, Economics,

Accounting

ACADEMIC TERTIARY INSTITUTION

QUALIFICATION Institution : Germiston College

COURSES COMPLETED

N6 in Financial Management: Financial Accounting, Cost and

Management Accounting,

Entrepreneurship and Business

Management, Computerised

Financial System

YEAR : 2007

SKILLS

• Financial Administration skill and Strong communication (verbal &written)

• Team leader and Good Interpersonal skills

• Computer literacy and Report Writing skills

• Presentation and facilitating skills

• Creative, Analytic and Strategic

• Planning and organizing

• Monitoring and Evaluation of programmes

• Problem solving skill and Leadership skills

• Ability to work independently and under pressure

• Supervision and Management

• Attention to details and Time management

WORK CURRENT EMPLOYER: ABSA TZANEEN HCV

EXPERIENCE Position : Custodian ATM(1 March 2023 till date)

Key Duties:

Settlements with checks and cash, adding cash, making sure that ATM's are

always working

Develop and implement Office Administration budget relating to responsible ATM route.

Manage financial controls and daily reporting.

Liaise with all stakeholders in problem solving and service delivery

Ensuring compliance with external service providers for safety management

Coordination of projects in line with ATM and cash transitions

Assist with administration in treasury section

Management of ATM daily administration duties

Ensure cost controls within budgets requirements

Manage own development to increase competencies through online competency tests and trainings.

Comply with governance in terms of legislative and audit requirements, policies, process and procedures required for the Self-Service Devices

Custodian Consultant, Supervision and mentoring of junior staff and intern to ensure team performance

Management and maintenance of equipment’s and resources utilised daily

Daily manage car fleet utilised

Competency and knowledge

Communication (both verbal and written) at all levels of the organisation

Coaching and mentoring

Ability to manage/monitor various projects at the same time

Ability to work under pressure

Ability to negotiate

Organisational skills

Client service

Problem solving

Analytical skills

Project management

Document management (archiving) system

Contract requirements

FORMER EMPLOYER :SBV Company Polokwane Centre

Position : ATM Custodian (June 2015 to 28 February 2023)

Key Duties:

•Provide and maintain certifying customer service through maintaining functionality of the ATM

• To action and perform Front Line Maintenance of ATMS

• Settlements with checks and cash and making sure that ATM's are always working.

• Achieve Balanced Scorecard Profit results for the Self-Device Devices as per the

Business Scorecard Objectives

• Ensure cost controls within budgets requirements e.g. cell phones bills and tool of

trade vehicle and effective control and management of overtime targets

• Render first line support and after hours support on a 7-day standby week

according required Service Level Agreements

• Provide feedback to centre managers on the performance of ATMs and sites on

daily basis

• Conduct monthly cash and alarm checks on ATM/ADT devices to ensure that all

failures and site inefficiencies are reported immediately

• Comply with governance legislative and audit requirements, policies, process and procedures required for the Self-Service Devices

• Manage own development to increase own competencies through online competency tests.

Supervision and assistant of junior ATM Custodians

FORMER EMPLOYERS

ABSA BANK LIMITED Polokwane- ATM Custodian,2012- 2015 (Company Outsourced)

ABSA BANK LIMITED Lebowakgomo-Bank Teller and Treasury Custodian, 2010 –2012 (Permanent Post)

ABSA FICA (Kempton Park- Spartan)-Absa FICA administrator Clerk, 2007-2010 (Contract ended)

CERTIFICATE RECEIVED

• Multi role Proficiency training certificate (2024)

•Service Excellent (2010)

•Fire fighter (2010)

•Best ATM custodian of the year (2019)-Polokwane SBV Centre

•Best ATM Custodian of the months (January, March, April, May, July (October and November 2020)-Polokwane SBV Centre

REFERENCES

1.Mrs Pretty Moloto -ATM Controller (Polokwane SBV)

Tel No: 015*******

2.Mr Solly Matloga -ATM controller (Polokwane SBV)

Tel no:015-*******

3.Ms Moshapo KP -Absa Cash Solution Line Manager (Polokwane Absa)

Tel: 015-***-****

Contact this candidate