Customer Service A Team

Chaeyna Moore

225-***-**** ● Kentwood,LA ● *************@*****.*** ●

EDUCATION

Kentwood High Magnet School High School Diploma - GPA: 3.4 Grad Date: June 2020

● Cadet Deputy Commander, Civil Air Patrol Cadet Advisory Council Vice Chair, Civil Air Patrol, Captain/Section Leader, Kentwood High Marching Band

Southern University and A&M College Bachelors of Psychology - Current GPA: 2.7 Expected Grad Date: May 2027 Honors & Awards: Cadet Non-Commissioned Officer of the Year Award, Civil Air Patrol H.L. Hunley Award, Civil Air Patrol Musician of the Year, Kentwood High Marching Band EXPERIENCE

Day Porter October 2024 - Present

JanPro Hammond,LA

● Sweep and mop floors regularly.

● Dust and clean furniture and fixtures.

● Clean restrooms including toilets, sinks, and mirrors.

● Strip and wax floors as needed.

Assistant Manager June 2022 - July 2024

RPM Pizza/Management Hammond,LA

● Interviewing, hiring, and onboarding new team members.

● Aid in food preparation, taking customer's orders, cleaning duties and rotating food shipments that include lifting up to 50 pounds.

● Be well versed in product details, services, charges, and other related important information which will be related to customers whenever it is needed.

● Ensure facility and equipment cleanliness based on company standards. Picker September 2021 - March 2022

Elmer Candy Corporation/Packager Ponchatoula, LA

● Operating processing and/or packaging equipment.

● Observing and adhering to all safety procedures, and good housekeeping practices.

● Maintain food sanitation, and production standards.

● Maintain the assembly lines.

● Distributing, packaging and transporting products to storage. Head Cashier May 2021 - September 2021

Family Dollar/Management Kentwood,LA

● Resolve cash tills when closing, ensuring the money matches the report and is stored safely,

● Generate reliable and accurate till reports from every register.

● Create and maintain a positive work environment for all cashiers.

● Communicate with customers and address any problems they may have.

● Serve as the primary point of contact for customer service associates. Cashier May 2020 - December 2020

Dollar General/Customer Service Kentwood,LA

● Managing transactions with customers using cash registers

● Scanning goods and ensuring pricing is accurate

● Collecting payments whether in cash or credit

● Resolve customer complaints, guide them and provide relevant information

● Greet customers when entering or leaving the store

● Maintain clean and tidy checkout areas

SKILLS

MS Office Report Generation Analysis Project Management Consultative Sales Writing Social Impact Collaboration

Contact this candidate