Social Media Virtual Assistant

KENNITH JAY T. LOZADA

San Pablo City, Laguna Philippines

**************@*****.*** +639*********

PROFILE SUMMARY

Lead Generation Specialist - March 2024 - Present

Virtual Assistant - 1 year and 6 Months Freelance

Financial Advisor - 1 year 3 Months

Customer Service Representative – 10 Years

Graphic Design - Freelancer

Teacher/Instructor - 7 Months temporary

CERTIFICATION

License in Financial Consultant (ID: 70152831)

Certificate of Diploma (ID: A-050)

National Certificate 2 in Computer Hardware Servicing (ID: CHS-CATBA-142-2013)

National Certificate 2 in Commercial Cooking (ID: 110***********)

Certificate in Graphic Design (ID: 232022)

Certificate for Volunteer Teacher (ID: 303606)

EDUCATION

Vocational: 2013, July-September Computer Hardware Servicing NC2 Innovate Catbalogan City, Philippines

College: 2009-2013 Bachelor of Science in Industrial Education major in Food Technology Eastern Visayas State University -Tacloban City, Philippines

Vocational: 2011, February-April Commercial Cooking NC2 Eastern Visayas State University -Tacloban City, Philippines

Secondary: 2005-2009 Tarangnan National High School Tarangnan Samar, Philippines

Primary: 1999-2005 Tarangnan Elementary School Tarangnan Samar, Philippines PERSONALITY TRAITS

Communication

Honest and Accountable

Ethical and Loyal

Diligent and Organized

Problem Solving

Punctual and Flexible

Technologically Competent

Team Player/Teamwork

CAREER HISTORY

Position: Lead Generation Specialist (June 2024 – Present) Company: IT Square Hub

Location: Remote

Job Description: Helping the company to generate sales and marketing support in building a pipeline to meet plans, quotas and company objectives. Responsible for generating leads through social media, emails and phone calls. Research, track, maintain and update leads.

Position: Internal Sales Assistant (July 2024 – January 2025) Company: Big Internet Seller Services Inc.

Location: Remote

Job Description: Responsible in generating leads through social media, specifically using LinkedIn-Sales Navigator. Sending emails and doing outbound calls, research, track, maintain and update leads. Focusing on amazon stores.

Position: Sales Data Researcher (June 2024 – January 2025) Company: Inspekt AI

Location: Remote

Job Description: Responsible for generating leads through social media, and various platforms and application. Sending emails and doing outbound calls, research, track, maintain and update leads. Focusing on building/construction.

Position: Fraud Specialist (June 2024 – December 2024) Company: Synchrony

Location: Remote

Job Description: Helping clients/customers resolve their issue particularly in fraudulent activity on their credit cards.

Position: Virtual Assistant (April 2023 – September 2024) Company: Athena

Location: Philippines (Remote)

Job Description: Helping executives by providing services like calendar management, inbox management, travel management, research, phone calls, meetings and even personal matter like grocery, restaurant booking, hotel booking, family event.

Position: Lead Generation Specialist (March 2024 – August 2024) Company: Workwear Direct

Location: Philippines (Remote)

Job Description: Helping the company in finding leads that could be a potential client. Connecting leads thru emails. Focusing on clothing lines.

Position: Financial Consultant (May 2023 – July 2024) Company: Pru Life UK (Prudential)

Location: Makati City, Philippines

Job Description: Assisting and guiding clients to be financially protected and giving advice on insurance, investment, taxes, estate planning, college savings account and retirement.

Position: Customer Service Representative/Team Leader (February 2014 – April 2024) Company: Concentrix, Philippines

Location: Alabang Muntinlupa, Muntinlupa City. Metro Manila Philippines Job Description: With over 10 years of professional experience in doing inbound and outbound calls, assisting customers in solving complex issues. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.

Position: Graphic Design (September 2021 – May 2022) Company: Quick Pro Website Development

Location: Cebu Philippines (Remote)

Job Description: Helping clients/company with their online page to get more visible and noticeable by creating designs specifically for company logo.

Position: Teacher/Instructor (June - December 2013) – Temporary Job Company: LGU – Government

Location: Daram, Samar. Philippines

Job Discerption: English teacher for youngsters using social skills and empathy to manage student behavior. Dedicated teacher with enough experience in devising individualized curricula within state standards. LANGUAGE

English / Tagalog

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