Service Representative Customer

Carol Bouchard

Corinth, ME ***** 1-207-***-**** ***************@*****.***

Professional Summary:

Dedicated patient service representative with a strong back ground in HIPPA compliance and insurance

Verification at Northern Light Eastern Maine Medical Center. Proven ability to enhance patient satisfaction

Through exceptional customer service and efficent registation processes. Skilled in medical terminology

‘And adept at managing financial transactions with accuracy.

Skills:

Customer Service HIPPA

Medical Terminology Insurance Verifying

Payment collection ‘Scheduling Appointments

Registration and Scheduling Medical Billing

Typing Call Center

Work History:

Patient Service Representative 1112022 to Current

Norther Light Eastern Maine Medical Center Brewer. ME

filed and maintained patient records in accordance with HIPPA regulations.

verified insurance eligibility and coverage for patients.

‘managed patient registration process, confirming data accuracy and completeness,

Entered patient demographic and insurance data into electronic medical record system.

‘Took copayments and complied daily financial records.

Cashier:

Christmas Tree Shop Bangor ME 1112019 to 12/2022

Greeted customers and helped determine their needs.

Greeted customers entering store and respond to customer needs.

Worked flexible schedule and extra shifts to meet business needs.

Assisted customers with retums, refunds and resolving transactions issues.

Operated cash register for cash,check,and credi

Levels.

1d transactions with excellent accuracy

Education: Associate Of Science Health Care Admit

Contact this candidate