Systems Analyst Business

Farouk Abbassi, Business Systems Analyst

San Diego Metropolitan Area, US, 949-***-****, ******.*********@*****.*** https://www.linkedin.com/in/farouk-abbassi-9b1874211/ Results-driven Business Systems Analyst with 3 years of experience in implementing retail solutions and project management. Proven expertise in data migration, user training, and business operations, enhancing efficiency through effective analysis and strategic oversight. Delivered significant value by improving sales tracking and customer relations processes. Eager to leverage analytical skills and industry knowledge to drive success in future projects and contribute to organizational growth. Work Experience

03/2022 – 05/2024 Retail Consultant, Timsoft group Tunis, Tunisia Spearheaded the implementation and deployment of retail solutions at central sites and points of sales.

Oversaw project monitoring and facilitated data migration, user training, thorough testing, and a controlled 'go-live' phase.

Evaluated methods and procedures to optimize the configuration of the CEGID environment.

Managed daily business operations, including inventory management, sales tracking, customer relations, and enhanced overall business efficiency. 06/2018 – 08/2021

06/2017 – 05/2018

San Diego, USA

Los Angeles, USA

Product Manager, Kady's LLC

Community Manager, Kady's LLC

Designed collateral and sales tools to enhance the selling process. Provided stakeholders with actionable insights on product performance and market trends. Orchestrated product launches and executed strategic product initiatives. Formulated effective strategies to drive and enhance online traffic. Created engaging social media posts that captured audience attention. Managed social media content posting, designed graphic materials, and attracted consumers through strategic social media engagement.

Education

04/2017 – 09/2019

America Evangelical University

Master's degree of science, Computer Information System Los Angeles, USA 09/2011 – 06/2015

University Tunis Manar FSEGT

Bachelor's degree, Computer Science Management Tunis, Tunisia Summary

Skills

Languages English (Fluent) French (Fluent) Arabic (Fluent) Data Analysis

Customer Care

SQL Programming

Project Management

Team Collaboration

Ticketing

Process Mapping

Support

Documentation

Creativity

Quality Leadership

Business management

Contact this candidate